Senior Product Manager - Reporting & Analytics

Intello Technologies Inc.; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading technology firm based in Toronto is seeking a skilled data analyst to drive campaign performance insights for Small & Medium business sales teams. The ideal candidate has over 5 years of experience in marketing or data analysis and is proficient with Looker Studio or Domo. Responsibilities include creating data dashboards, managing cross-functional projects, and providing actionable insights. This role offers a competitive salary and flexible working options.

Benefits

Comprehensive benefits package

Flexible work options

Career growth opportunities

Generous pension program

Community engagement opportunities

Qualifications

• 5+ years of experience in marketing and/or data analysis.
• Strong people skills and relationship management.
• Ability to handle change and ambiguity.
• Strong prioritization and project management skills.

Responsibilities

• Create data dashboards for campaign performance.
• Adapt reporting to support new sales teams and priorities.
• Enhance data inputs with BI stakeholders.
• Manage cross-functional projects to meet program targets.
• Conduct adhoc data analysis for strategic projects.

Skills

Data analysis

Stakeholder management

Reporting

Project management

Looker Studio or Domo

Tools

Looker Studio

Domo

Job description

Description

The TELUS Business Solutions (TBS) organization is dynamic, fast‑paced, and entrepreneurial. Together, the team is responsible for driving profitable growth within a key growth segment for TELUS: Small & Medium business (SMB). You will join a skilled and engaged team that works closely with our pricing, base management and sales teams to collectively reach our sales targets. Our focus is on optimizing customer lifetime value by launching thoughtful campaigns to upsell, cross‑sell or nurture customers at key windows of time.

What you’ll do

Your mandate is to be the central point for all customer data relating to campaign performance and customer lifecycle insights to support the team building out campaign strategies.

• Create data dashboards to analyze complex data on campaign performance supporting a variety of sales teams.
• Constantly adapt reporting, create new data frameworks and measurements to support new sales teams, changing business priorities or to focus on key areas of improvement.
• Work closely with BI stakeholders to enhance data inputs and derive actionable customer insights.
• Create targets for customer intensification (adding products), continuously monitor, flag risks and support the team to hit those targets.
• Support the Domo Migration project by moving all current reporting off of Domo and onto Looker Studio.
• Manage highly cross‑functional projects with marketing, sales partners and data teams to deliver on program targets, improve conversion and positively impact business P&L outcomes.
• Conduct adhoc data analysis to support different strategic projects.
• Simplify complicated data results into easy‑to‑understand presentations to various levels, including regular program summary updates to our leadership team.

Qualifications

What you bring

• Experience with Looker Studio or Domo.
• You live and breathe data. You can take complex raw data and transform it into easy‑to‑digest analyses and actionable insights.
• You have strong people skills, ability to develop relationships with key stakeholders, and ability to work within a team.
• You thrive in change and ambiguity, handling shifting demands with ease.
• You are known for your ability to prioritize projects, manage multiple deadlines simultaneously, and help meet our collective goals in an exciting and agile environment.
• You can zoom in and out, balancing both strategy and marketing execution.
• Having a minimum 5+ years of work experience in marketing and/or data analysis is desired.

Salary Range: $100,000 - $150,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, including:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family.
• Flexibility to work in‑office, virtually or a combination of both, based on the role's requirements.
• Generous company‑matched pension and share purchase programs.
• Opportunity to give back to communities in which we work, live and serve.
• Career growth and learning & development opportunities to develop your skills.
• And much more …

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.