Senior Product Manager, Commerce Platform

LastPass; Canada; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading password management company is seeking a Senior Product Manager to drive the Commerce Platform strategy and optimization. The ideal candidate will have a strong background in SaaS monetization, expertise in payment gateway strategies, and a proven ability to manage cross-functional teams. The role is remote, allowing for collaboration across various time zones, and offers competitive compensation along with a remote-first culture.

Benefits

Competitive compensation

Flexible Paid Time Off policies

Home office setup support

Continuous learning and development opportunities

Employee Assistance Program for well-being support

Qualifications

• Experience in Product Management or Product Ownership for monetization or commerce platforms in SaaS.
• Hands-on expertise with payment gateways and payment optimization strategies.
• Strong systems and data mindset with an API-first design.

Responsibilities

• Own the Commerce Platform roadmap, ensuring balance of quick-wins and long-term scalability.
• Run intake, approvals, and execution for pricing and packaging.
• Define commerce telemetry across web, product, and services.

Skills

Product Management

Pricing & Packaging enablement

Agile methodologies

Stakeholder management

Data analysis with SQL

Zuora billing expertise

Tools

Zuora

Jira

Confluence

Looker

Tableau

GA4

Job description

Overview

Senior Product Manager, Commerce Platform — Remote - Canada

About LastPass LastPass is a leader in password and identity management, making it easier to log into life and work. Trusted by 100,000 businesses and millions of users, LastPass combines advanced security with effortless access for individuals, families, small business owners, and enterprise professionals. With LastPass, important credentials are protected and private – and always within reach.

We’re hiring a Senior Product Manager to join our Commerce & FinTech Systems Team. We’re seeking a Senior Product Manager to drive the platform strategy, roadmap and optimization of every purchase, upgrade and renewal flow—putting your customer journey hat on to make buying LastPass seamless for our omni-channel customer-base. You’ll make it easy for our Growth and Product teams to move faster, with accurate data, compliant execution, and global scale.

About the Team

You will join the Business Technology (BT) org, reporting to the Director of Commerce & FinTech Systems. The Commerce & FinTech Systems team is a key driver of LastPass’s global expansion, revenue operations, and customer monetization strategies. By partnering across Finance, Revenue Operations, Marketing, Sales, Customer Experience, and Engineering, this team delivers scalable financial infrastructure and processes that support monetization and customer experiences.

Who you’ll work with

You’ll partner daily with Growth Marketing, Product, Web/UX, Engineering, RevOps, Finance, Care, and Security—aligning platform readiness with offer strategy, pricing & packaging, and go-to-market plans. Remote-first culture with strong collaboration across US and EU time zones.

Responsibilities

• Own the Commerce Platform roadmap: balance quick-wins work with strategic programs and long-term scalability.
• Pricing & Packaging enablement: run intake → approvals → execution for catalog, rate plans, promos, proration, and billing terms; aligning cross-functional execution.
• Catalog governance (Zuora): Partner with business stakeholders and Zuora Product Owners on SKU lifecycle/versioning, promotion strategies, affiliate programs.
• Data & event contracts: define commerce/PLG telemetry across web, product, and services so KPIs (conversion, payment success, revenue) are trustworthy.
• Cross-functional orchestration: run an intake process for requests, facilitate Pricing & Packaging committee, and uphold SLAs and change controls.
• Clear comms & reporting: publish readiness, risk, and ARR impact; provide executive-level status with action-oriented insights.
• Global market expansion enablement: deliver scalable commerce infrastructure to support international growth, including tax localization, currency support, and regional compliance.
• Payment strategy optimization: lead initiatives to improve authorization rates, reduce payment failures, and expand support for global payment methods and gateways.

What it takes

• Experience in Product Management / Product Ownership for monetization or commerce platforms in SaaS.
• Hands-on expertise with Zuora billing (or similar), payment gateways (e.g. CyberSource), and payment optimization strategies.
• Strong systems + data mindset: API-first design, event models, source-of-truth concepts; ability to validate flows with SQL/BI (Looker/Tableau/GA4).
• Proven track record building governance and controls (approvals, audit, change management) without slowing delivery velocity.
• Excellent stakeholder management across Finance, Legal, RevOps, Growth, Product, Engineering, and Security; crisp specs and executive storytelling.
• Fluent in Agile (Jira/Confluence), backlog grooming, and writing testable user stories.
• Proven ability to drive automation and process improvement within billing and revenue systems to support scalability and digital transformation.

Nice to have

• Experience with Sitecore/headless CMS, middleware orchestration, and config-as-code for business rules.
• Cybersecurity/identity SaaS background; global payments/tax localization exposure.
• Experimentation platforms and revenue analytics; CI/CD or policy-as-code for configs.

Why LastPass

• High-growth, collaborative environment with inclusive teams
• Remote-first culture
• Competitive compensation
• Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
• Parental leave
• Home office setup support
• LastPass Families free account for up to 5 members
• Continuous learning and development opportunities, including an annual learning stipend to invest in your growth
• Peer-to-peer recognition through Motivosity
• Employee Assistance Program for well-being support
• Remote work stipend to support your home office needs
• Short-Term or Remote-Centric Work Arrangements for added flexibility

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