Senior Manager, People Analytics

Instacart; Canada; On-site; CAD 185,000 - 195,000; Full time

Job summary

A leading grocery delivery service is seeking a Manager for People Analytics & Research to develop data-driven narratives that influence business decisions. This role entails managing a team, collaborating with various HR functions, and enhancing data literacy across the organization. The ideal candidate will have over 10 years in analytics, proficiency in SQL, and experience with HR data. This opportunity is remote, with competitive compensation between $185,000 and $195,000 CAD depending on location.

Benefits

Competitive salary

Flexible work hours

New hire equity grant

Qualifications

• 10+ years of experience in analytics or data science.
• 5+ years of experience with people analytics or HR data.
• Proficiency in SQL and experience with cloud data warehouses.

Responsibilities

• Manage multi-quarter roadmap for analytics insights.
• Lead and develop a team of analytics professionals.
• Collaborate with HR to turn questions into analytical approaches.
• Build self-serve capabilities and improve data literacy.
• Manage vendor relationships and ensure tool configurations.

Skills

Data storytelling

SQL proficiency

Understanding statistical models

Leadership

Data visualization

Education

Bachelor’s degree in a quantitative field

Tools

Snowflake

Tableau

Qualtrics

Job description

Overview

We\'re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we\'re building the team to help push our shopping cart forward. If you\'re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There\'s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it\'s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

About the Job

Instacart\u2019s People Analytics & Research team delivers trusted insights that help leaders make better, faster decisions and create an environment where every employee can do the best work of their career. We\u2019re looking for a thoughtful data storyteller to manage this team, set a clear strategy, and turn complex people data into decision-ready narratives that drive measurable impact across the business.

As the Manager, People Analytics & Research, you will ensure the right people, processes, and technology are in place to meet growing demand for high-quality insights. You\u2019ll collaborate with HR Business Partners, Total Rewards, Recruiting, and Diversity, Equity & Belonging leaders, as well as data engineering partners, to build scalable analytics, evolve our data foundations, and coach stakeholders on using data effectively. This role is ideal for someone who enjoys rolling up their sleeves in a fast-moving environment, values clarity and credibility, and can balance strategic vision with operational excellence.

This is a high-visibility opportunity to shift the organization from one-off requests to repeatable, self-serve solutions and clear, consistent metricsriving from ad-hoc support toward decision-ready analytics and stronger business outcomes.

About the Job

• Own the multi-quarter roadmap for people analytics insights and data products, including forecasting models, dashboards, surveys, and large-scale analyses that inform priority talent and business decisions.
• Lead, mentor, and develop a team of 2 people analytics professionals, setting goals, establishing operating rituals, and driving scalable, high-quality deliverables.
• Partner closely with HR Business Partners, Total Rewards, Recruiting, and Diversity, Equity & Belonging to translate business questions into analytical approaches and influence decisions with clear storytelling.
• Build self-serve capabilities and data literacy across the People organization by creating trusted metrics, documentation, and training for HR and Recruiting teams.
• Collaborate with analysts and engineers to evolve our people data warehouse and security model, improving data quality, governance, and role-based access in platforms such as Snowflake and OneModel.
• Manage key vendor relationships (e.g., Snowflake, Qualtrics, OneModel) and ensure tools are configured to deliver reliable, privacy-aware insights at scale.
• Establish a value-add reporting and analytics culture that prioritizes impact, reduces reactive work, and delivers consistent, decision-ready insights to senior leadership.

About You

Minimum Qualifications

• 10+ years of experience in analytics, data science, business intelligence, or a related data-driven, stakeholder-facing role.
• 5+ years of experience working with people analytics or HR data and processes (e.g., HCM, recruiting funnel, compensation, retention, DEI metrics).
• 3+ years of experience leading or managing analytics professionals, including goal setting and performance development.
• Proficiency in SQL and experience with a cloud data warehouse such as Snowflake.
• Hands-on experience building or maintaining dashboards in a BI tool (e.g., Tableau, Looker) and designing/analysing surveys in a platform such as Qualtrics.
• Demonstrated ability to present insights and influence senior leadership through clear data storytelling and visualization.
• Experience interpreting statistical or machine learning model outputs and guiding stakeholders on practical application.
• Experience handling sensitive HR data with strong judgment around privacy, security, and role-based access controls.
• Bachelor’s degree in a quantitative field (e.g., Statistics, Economics, Data Science, Industrial/Organizational Psychology, Computer Science) or equivalent practical experience.

Preferred Qualifications

• Experience evolving a people data warehouse and security model, including data quality, governance, and metric standardization.
• Demonstrated success implementing self-serve analytics programs and training that improve data literacy across HR and business teams.
• Proficiency with OneModel and familiarity with Workday HCM and an ATS such as Greenhouse.
• Track record creating complex dashboards and defining reliable, business-facing metrics that scale across organizations.
• Experience operating in a fast-paced, rapidly changing environment with multiple senior stakeholders and competing priorities.
• Advanced degree in a relevant field (e.g., MS, MA, MBA) is a plus.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN

$185,000 — $195,000 CAD