Senior Manager - Maintenance and Transformation, Trading

RBC; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading banking institution is seeking a Senior Manager of Application Maintenance & Transformation in Toronto. You will oversee a team responsible for ensuring the stability and evolution of critical trading applications. The ideal candidate has over 8 years of IT experience, including management of production support, and possesses strong analytical and communication skills. This role offers competitive compensation and opportunities for professional development in a collaborative environment.

Benefits

Comprehensive Total Rewards Program

Leadership development opportunities

World-class training program

Qualifications

• 8+ years in IT, with 5+ years in 24/7 production support.
• Experience managing Windows/Linux, SQL/PL-SQL, and scripting.
• Proven leadership experience in a technical environment.

Responsibilities

• Lead and mentor a team of 8 members for maintenance and support.
• Develop maintenance strategies aligned with business goals.
• Investigate and resolve complex technical issues.

Skills

IT production support experience

Leadership experience

Analytical skills

Communication skills

Education

Bachelor’s degree in Computer Science or equivalent

Tools

Windows/Linux

SQL/PL-SQL

Shell scripting

Python scripting

Job description

Job Description

As the Senior Manager of Application Maintenance & Transformation, you will lead a dynamic team of 8 technical and functional professionals to ensure the stability, efficiency, and evolution of mission‑critical trading applications. This role combines strategic leadership in maintenance and transformation with hands‑on Level 2 support responsibilities, requiring a deep understanding of both legacy and modern technologies. Your expertise will directly impact operational resilience, risk mitigation, and the adoption of innovative solutions.

Responsibilities

• Lead and mentor a cross‑functional team (8 members) to deliver high‑quality maintenance, support, and transformation initiatives.
• Develop and execute maintenance strategies aligned with business goals, minimizing downtime, and optimizing system performance.
• Investigate and resolve escalated complex technical issues (e.g., system vulnerabilities, compliance gaps, performance bottlenecks) across trading applications.
• Collaborate with L1 support, development, and SRE teams to prioritize incidents, implement fixes, and prevent recurrence.
• Drive process improvements through automation, documentation enhancements, and cross‑team collaboration (e.g., Agile projects, SRE standards).
• Learn about multiple applications and technologies and how they interact to provide cross‑function support and maintenance. An understanding of how legacy and emerging technologies integrate is required.
• Oversee IT Risk deliverables, including Disaster Recovery (DR) planning, audits, and adherence to RBC IT Risk Standards.
• Ensure compliance with SW/HW lifecycle management, vulnerability remediation, and regulatory requirements.
• Engage with vendors to resolve issues, acquire knowledge, and influence product roadmaps.
• Partner with enterprise teams and auditors to align on priorities and maintain operational integrity.
• Provide direction, expertise, feedback, coaching, and development to build the capabilities of more junior staff.

Must have

• 8+ years in IT, with 5+ years in 24/7 production support and SRE principles.
• 5+ years managing Windows/Linux, SQL/PL‑SQL, DB2, and scripting (Shell, Python).
• Proven leadership experience (direct reports) in a technical environment.
• Strong analytical and communication skills, with the ability to translate technical concepts for business stakeholders.
• Expertise in ITIL, SDLC, Change Management, and audit frameworks.
• Experience working with teams across various geographies and Agile methodologies.
• Bachelor’s degree in Computer Science or equivalent.

Nice to have

• Deep knowledge of Financial Trading Lifecycle (e.g., trade execution, settlement).
• Experience with Zeke, Stonebranch, or HP Non‑Stop platforms (Cobol, Java, SQLMX).
• Certifications in ITIL, Cloud (AWS/Azure), or SRE.
• Experience supporting HP Non‑Stop platforms (Cobol, Java, SQLMX).

Benefits

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicable.
• Leaders who support your development through coaching and mentoring opportunities.
• Opportunity to make a difference and lasting impact.
• A world‑class training program in financial services.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• Supportive management: Coaching and managing opportunities.
• Challenging work: You will make a difference.
• Development opportunity: Time to take courses, learn new applications.
• Opportunity to take on progressively greater responsibilities.

Location

Address: RBC CENTRE, 155 WELLINGTON ST W, Toronto, Canada

Work hours / Employment type

Work hours/week: 37.5, Employment Type: Full time, Platform: TECHNOLOGY AND OPERATIONS, Job Type: Regular, Pay Type: Salaried

Posting Information

Posted Date: 2025‑11‑25, Application Deadline: 2025‑12‑05

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in‑the‑know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com.