Senior Manager, Business Operations & People Experience

Scotiabank; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading bank in the Americas is seeking a Senior Manager for Business Operations in Toronto. This pivotal role involves driving workforce management and business continuity while enhancing employee engagement within the Data & Analytics organization. Ideal candidates will have 7–10 years of relevant experience, strong leadership skills, and a commitment to fostering an inclusive culture. The position offers a hybrid work environment and is integral to the bank's operational success.

Qualifications

• 7–10 years of experience in business operations, ideally in financial services.
• Proven ability to lead cross-functional initiatives.
• Demonstrated skill in fostering a positive culture.

Responsibilities

• Lead monitoring of compliance and contractual obligations.
• Drive employee engagement initiatives.
• Manage BCP planning for the Data & Analytics organization.

Skills

Strong knowledge of business continuity planning

Workforce management

Employee engagement programs

Excellent communication skills

Project management

Stakeholder management

Education

7–10 years of experience in business operations

Experience in data, analytics, or technology teams

Job description

A leading bank in the Americas is seeking a Senior Manager for Business Operations in Toronto. This pivotal role involves driving workforce management and business continuity while enhancing employee engagement within the Data & Analytics organization. Ideal candidates will have 7–10 years of relevant experience, strong leadership skills, and a commitment to fostering an inclusive culture. The position offers a hybrid work environment and is integral to the bank's operational success.