Senior Manager Academic Programs and Quality Assurance

University of British Columbia - Staff; Kelowna; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent academic institution seeks a Senior Manager for Academic Programs and Quality Assurance. This position involves leading the development and implementation of strategic academic priorities. The ideal candidate should have extensive experience in curriculum design, quality assurance processes, and strong communication skills. This role plays a vital part in enhancing teaching and learning initiatives across the institution, supporting curriculum development, and ensuring compliance with quality standards.

Qualifications

• Minimum of seven years of relevant experience or equivalent combination of education and experience.
• Commitment to equity, diversity, and inclusion.
• Experience with curriculum design and program evaluation.

Responsibilities

• Lead development and implementation of academic strategies.
• Support programs with curriculum development.
• Manage quality assurance review processes for academic programs.
• Liaise with external agencies for quality assurance.

Skills

Leadership

Curriculum design

Quality assurance

Communication

Education

Undergraduate degree in a relevant discipline

Master's degree (preferred)

Job description

Job Title

Senior Manager Academic Programs and Quality Assurance

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Administration, Level D

Compensation Range

$8,305.08 - $12,952.33 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

January 4, 2026

Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Ongoing

Equal Employment Opportunity Statement

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Senior Manager, Academic Programs and Quality Assurance leads the development and implementation of strategic priority areas related to teaching, learning and academic programs. The role supports academic programs and units with the development and renewal of curriculum, supports the governance approval and quality assurance review processes for academic programs, liaises with the Ministry of Post Secondary Education and Future Skills for degree quality assessment processes, and coordinates academic unit reviews. In addition, the role supports and/or leads strategic priorities related to teaching, learning, academic program development/renewal and academic integrity.

Through the development of strong relationships with academic and academic support units, faculty, and staff across campus, this position plays an important leadership role in advancing the teaching and learning priorities of the UBC Okanagan community.

Organizational Status

The Office of the Provost and Vice-Presidential Academic (Provost’s Office) is responsible for executing UBC's bold vision on the Okanagan campus while providing academic leadership for the campus community. The team within the Provost’s Office supports the Provost's role and provides direction in planning, policy development, and resource management to achieve the university’s strategic academic goals.

This position reports to the Associate Provost, Teaching and Learning in the Provost’s Office and interacts closely with related portfolios and units at UBC’s Okanagan campus. It will also work closely with Faculty Deans and leadership teams, curriculum developers, educational consultants, and a broad spectrum of data stakeholders at UBC.

Work Performed

Manage and drive the development of strategic priority areas related to teaching, learning and academic programs, which are complex in scope, impact and diversity of stakeholders with significant long-term importance and consequence. Support academic programs and units with the development and renewal of curriculum.

• Support the governance approval and quality assurance review processes for academic programs.
• Liaise with the Ministry of Advanced Education and Future Skills for degree quality assurance processes.
• Lead change by creating a vision and taking appropriate action to ensure a respectful working environment across all levels of management within the University.
• Identify project opportunities and support the development and launch of new and re-designed academic programs and academic integrity initiatives.
• Coordinate unit reviews of academic units (Faculty and Departmental reviews) on behalf of the Provost’s Office.
• Lead project planning and implementation; providing solutions; manage, develop and execute identified goals, priorities and objectives from inception through completion in line with the strategic directives for the Associate Provost Teaching and Learning portfolio in the Office of the Provost & Vice-Presidential Academic.
• Foster relationships with key groups, individuals and stakeholders to enhance alignment and integration of the Office of the Provost & Vice-Presidential Academic activities with Faculties and units of the University.
• Liaise across both UBC campuses regarding strategic projects as required. Ensure clear communication with the Office of the Deputy Vice-Chancellor, Vice Principal Research, Associate Vice-Presidents, across the Provost’s Office, the Deans and Associate Deans of the Faculties and other internal and external communities.
• Liaise and develop supportive and collegial partnerships with a broad range of stakeholders including faculty members, department heads, Associate Deans, functional experts, Ministry of Post Secondary Education and Future Skills, and other project specialists, internal or external to the university.
• Advise senior leadership on projects and direction for academic programs, teaching and learning, and academic integrity initiatives, write frameworks, conduct needs assessments for new projects, identify project opportunities.
• Provide mentorship, coaching and feedback to faculty and staff across the institution, as well as to staff and student employees.
• Investigate, analyze and make recommendations to the Office of the Provost & Vice-Presidential Academic leadership team regarding strategic and policy issues related to teaching, learning, academic integrity, and academic programs.
• Advise and serve on relevant staff and faculty committees for the purpose of providing strategic input relevant to academic integrity and academic programs.
• Represents the Associate Provost, Teaching and Learning, on committees and working groups as appropriate.
• Performs other duties as required.

Consequence of Error/Judgement

Works within broad mandates. Work is reviewed in terms of fulfillment of mandates and achievement of executive goals. Leads, manages and makes decisions pertaining to strategic projects that have campus-wide impact. Errors can result in significant consequences (delays or denied approvals) for degree programs at UBCO, and can have significant reputational risk for the institution.

Supervision Received

Works independently with minimal supervision and broadly under the direction of the Associate Provost, Teaching and Learning.

Supervision Given

Supervision of staff and student employees will be required through implementation of strategic plans and projects.

Minimum Qualifications

• Undergraduate degree in a relevant discipline. Minimum of seven years of related experience, or the equivalent combination of education and experience.
• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own.
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.

Preferred Qualifications

• Master’s degree in a relevant discipline.
• Experience with curriculum design, program evaluation, and quality assurance processes in higher education.
• Demonstrated ability to ensure compliance with university policies, government regulations, and international governance requirements.
• Extensive knowledge of policy development and implementation processes in universities, and the ability to manage projects and task forces, are required.
• Demonstrated ability to use judgment, tact, and discretion.
• Demonstrated verbal and written communication skills.