Overview
The Finance/credit Portfolio Manager independently manages funding after closing, including funding monitoring, completing annual reviews, analyzing changes in borrowers or projects, proactively identifying early warning signs of trouble, implementing risk mitigation strategies, completing extension requests and modifications prior to the maturity date, recommending risk ratings, and overseeing loan disbursement requests. The Senior Portfolio Manager works with both the Lending and Finance Teams. The role analyzes the portfolio, identifies existing and potential risks, makes risk management recommendations, monitors exposures, maintains databases of loan information, and provides reports to the CEO, CFO, the Board, and funders. The position is responsible for the most complex or highest‑risk loans.
Related duties and responsibilities
Funding Monitoring
Review funding closing summary and send welcome letter to borrowers at the funding handoff meeting post‑closing. Review the status‑report template provided by loan officers for clarity and conformity to commitment letter and loan documents.
- With assistance from the Loan Administrator, oversee completion of loan files including receipt of copies of recorded documents and final title policy.
- Monitor compliance with credit policies covering risk management and participate in quarterly monitoring and loan‑loss reserve meetings.
- Review and recommend procedures to monitor and maintain collateral of secured loans, including insurance and property tax compliance, appraisal and reserve requirements, etc.
- Design forms, procedures, processes, and reports to enhance or automate portfolio management functions, especially in database reporting.
- Collect and analyze quarterly financial reports and project status updates from borrowers, proactively identifying early warning signs of trouble and implementing risk‑mitigation strategies.
- Perform annual reviews on each loan in the portfolio and make risk rating recommendations.
- Monitor payment of real‑estate taxes, insurance and other escrows, with assistance from the Loan Administrator.
Administrator
- Maintain database fields related to monitoring information due from borrowers, loan specifics, payment status, and risk analysis.
- Collect required impact information on borrowers and projects.
- Interface with lead lenders or loan participants as appropriate.
General
- Work cooperatively and constructively with a wide variety of people.
- Share responsibility for relationship management with loan officers to create loyalty and repeat business.
- Support and promote loan officers’ ability to procure new loans from existing borrowers.
- Build relationships with borrowers post‑closing and encourage them to work in partnerships.
- Proactively induce borrowers to deliver timely information when needed.
- Meet many deadlines while managing a portfolio of loans.
- Resolve conflicts through negotiation, effectively balancing borrower needs with risk mitigation.
- Work effectively in a team environment and actively participate in joint problem solving; willingly cooperate with co‑workers.
- Maintain flexibility and adaptability to change.
- Listen attentively to others—ask clarifying questions to gain a better understanding of the other person’s views.
- Positively recognize the accomplishments of customers and co‑workers.
- Come to meetings prepared, honor work commitments, meet deadlines, honor the private and confidential matters of co‑workers.
- Communicate courteously and effectively with others—deal with issues directly, in a respectful and timely manner, focusing on resolving the issue without criticizing the person.
Qualifications
- Undergraduate degree in business, finance, economics, or accounting; an advanced degree in a relevant field (finance, planning, etc.) is a plus.
- At least 5 years of demonstrated portfolio management experience in a technology start‑up or structured financial institution.
- Knowledge and experience with multifamily real‑estate finance required; community development real‑estate lending, especially affordable housing lending experience is a plus.
- Proficiency in analyzing complex financial statements of for‑profit and nonprofit organizations and their real‑estate operations.
- Ability to create amortization schedules and cash‑flow spreadsheets when needed.
- Familiarity with business law concepts including contracts, mortgages, appraisals, loan collateral, Uniform Commercial Code, creditors’ rights, forms of business organization, and sufficient knowledge to review and negotiate loan documents.
- Knowledge of federal and state real‑estate development subsidy programs that serve urban and rural areas.
- Commitment to community development, low‑income communities and a strong work ethic.
- Professional demeanor and willingness to cooperatively participate on a team in a mission‑based organization.
- Self‑starter; ability to work independently as well as collaboratively in a small team. Experience in public speaking is a plus; capacity to prioritize multiple tasks to meet deadlines; detail oriented.
- Demonstrated ability to prepare clear, accurate, well‑organized written and financial reports and to communicate verbally in an effective manner.
- Proficient in software programs not limited to CRMs, ERP systems, email suites, etc.