Senior Bus Program Scheduler & Coordinator

City of Delta; British Columbia; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local government agency in British Columbia seeks dynamic individuals for the Seniors Bus Program. The role involves processing bookings, creating schedules, and assisting new riders while ensuring effective communication with shuttle bus drivers and the community. Applicants must possess strong Microsoft Office skills and previous customer service experience. A valid Class 5 BC Driver’s Licence is mandatory. This position supports a diverse workforce and inclusive workplace environment.

Qualifications

• Previous experience in a clerical and/or customer service role.
• Valid Class 5 BC Driver’s Licence in good standing.

Responsibilities

• Accept booking requests for the Seniors Bus Program and create trip schedules.
• Register new riders for the program.
• Liaise with Seniors Shuttle Bus Drivers.
• Answer telephone and general inquiries.
• Maintain office records and statistical data.
• Distribute promotional materials to local organizations and businesses.

Skills

Strong understanding of Microsoft Office

Customer service experience

Job description

A local government agency in British Columbia seeks dynamic individuals for the Seniors Bus Program. The role involves processing bookings, creating schedules, and assisting new riders while ensuring effective communication with shuttle bus drivers and the community. Applicants must possess strong Microsoft Office skills and previous customer service experience. A valid Class 5 BC Driver’s Licence is mandatory. This position supports a diverse workforce and inclusive workplace environment.