Senior Accident Benefits Claims Advisor – Western Region (Hybrid)

Desjardins Group; Aurora; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A financial services organization is seeking a Senior Accident Benefits Claims Advisor for a temporary 12-month role in York Region, Canada. You will manage complex claims with a focus on conflict resolution and client care, ensuring compliance and maintaining clear communication throughout the process. The role requires a Bachelor's degree and at least three years of relevant experience. The organization offers a competitive salary, annual bonuses, flexible vacation, and a pension plan, reflecting its commitment to employee wellbeing and diversity.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of three years of experience in accident benefits claims handling.
• Advanced proficiency in English for communication with clients and partners.
• Understanding of regulatory and contractual obligations under the Alberta Insurance Act.

Responsibilities

• Investigate and negotiate accident benefits claims.
• Maintain empathetic communication with clients regarding claim updates.
• Lead conflict resolution and manage dispute processes.

Skills

Conflict resolution

Stakeholder collaboration

Empathetic communication

Claims negotiation

Problem-solving

Education

Bachelor's degree in a related field

CIP designation or enrolled in a program

Job description

A financial services organization is seeking a Senior Accident Benefits Claims Advisor for a temporary 12-month role in York Region, Canada. You will manage complex claims with a focus on conflict resolution and client care, ensuring compliance and maintaining clear communication throughout the process. The role requires a Bachelor's degree and at least three years of relevant experience. The organization offers a competitive salary, annual bonuses, flexible vacation, and a pension plan, reflecting its commitment to employee wellbeing and diversity.