security guard supervisor

The Forest Hill Group; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading service organization in Toronto seeks a Supervisor to oversee operations and staff. The role involves scheduling, monitoring quality, and assisting clients with special needs. Ideal candidates have a secondary education, 1-2 years of experience, excellent communication skills, and a Security Guard License. The position offers full-time hours and a permanent work term.

Qualifications

• 1-2 years of experience in a similar role.
• Criminal record check is mandatory.

Responsibilities

• Schedule work and supervise workers' activities.
• Train staff in job duties and company policies.
• Monitor quality and production levels.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Initiative

Judgement

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Tools

Security Guard License

Job description

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Schedule work
• Arrange for maintenance and repair work
• Assist clients / guests with special needs
• Be the point of contact when in need to handle emergency situations
• Coordinate activities with other work units or departments
• Monitor quality and production levels
• Prepare and submit progress and other reports
• Requisition or order materials, equipment and supplies
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Supervise operation of mechanical equipment and machinery
• Supervise, co-ordinate and schedule (and possibly review) activities of workers
• Train staff / workers in job duties, safety procedures and company policies

Supervision

• Staff in various areas of responsibility
• Security guards

Certificates, licences, memberships, and courses

• Security Guard License

Security and safety

• Criminal record check

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
• Does not require Canadian work experience

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans
• Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example : adapting to different organizational structures)
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example : gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example : flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example : gradually increasing hours and responsibilities)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities