Seasonal Stock Associate- Rideau Centre

Tapestry; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading luxury retail brand is seeking a Stock Associate for their Rideau Centre store in Ottawa. The ideal candidate will have 1-3 years of experience in luxury retail, a high school diploma, and strong communication skills. Responsibilities include delivering exceptional customer service, managing inventory, and collaborating with the team. This role offers a chance to be part of a dynamic retail environment focused on innovation and inclusivity.

Benefits

Inclusive work environment

Employee discounts

Qualifications

• 1-3 years of previous selling/stock experience in a luxury retail service environment preferred.
• Knowledge of fashion trends and competition in the marketplace.
• Ability to frequently lift and carry up to fifty pounds for shipments/transfers.

Responsibilities

• Deliver renowned and authentic service that creates a Modern Luxury customer experience.
• Complete daily operational tasks including maintenance of sales floor and backroom.
• Replenish inventory on sales floor and process shipments/transfers as needed.

Skills

Customer Focus

Effective Communication

Adaptability

Teamwork

Education

High school diploma or equivalent

College degree preferred

Tools

Cash register systems

Basic computer skills

Job description

Overview

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, and your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Position

Stock Associate – Ottawa, Ontario. Location: Rideau Centre store, Ottawa. Website: http://www.coach.com/about/Employment.aspx

Company

Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. Our culture emphasizes collaboration, accountability, mutual respect, and passion for the brand and product, with a focus on exceptional talent and the customer experience.

Responsibilities

• Deliver renowned and authentic service that creates a Modern Luxury customer experience
• Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
• Take ownership and commitment for delivering results; meet or exceed personal productivity goals (selling or processing)
• Demonstrate adaptability and flexibility to change to meet the needs of the business (i.e., flex between selling and non-selling)
• Promote and endorse a team selling environment by supporting product flow and the smooth running of the store
• Complete daily operational tasks including maintenance of sales floor and backroom
• Replenish inventory on sales floor and process shipments/transfers as needed and within Coach standards and timeframes

Qualifications

• 1-3 years of previous selling/stock experience in a luxury retail service environment preferred. Knowledge of fashion trends and competition in the marketplace.
• High school diploma or equivalent; college degree preferred
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkies, read shipment reports, price sheets and product release sheets
• Effective communication with customers and team. Ability to move across the sales floor and stock room to support customer service. Ability to reach, bend, climb ladders or step-stools for merchandising and housekeeping. Ability to frequently lift and carry up to five pounds and up to fifty pounds to process shipments/transfers
• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays

Compliance and Company Statements

COACH is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications as they relate to the position without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally protected characteristic.

Americans with Disabilities Act (ADA): Coach will provide reasonable accommodation for applicants and employees with disabilities or religious beliefs. If accommodation is required to complete the application process, please contact the appropriate team.

Competencies

Our Competencies for All Employees

• Courage: Delivers direct, actionable feedback; addresses issues promptly; takes necessary action when appropriate.
• Creativity: Generates original ideas; makes connections across concepts; contributes value in brainstorming settings.
• Customer Focus: Prioritizes the needs and requirements of customers; builds strong customer relationships and trust.
• Dealing with Ambiguity: Adapts to change; makes decisions with incomplete information; handles risk and uncertainty.
• Drive for Results: Consistently aims to exceed goals; maintains a results-oriented mindset.
• Interpersonal Savvy: Builds effective relationships with a wide range of people; uses diplomacy and tact.
• Learning on the Fly: Learns quickly in new situations; open to change; seeks improvements.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead, anticipates trends, and crafts credible strategic directions.
• Developing Direct Reports and Others: Focuses on employee development; creates development plans; supports growth.
• Building Effective Teams: Fosters teamwork; builds morale; aligns individual and team success.

Visit Coach at www.coach.com for more information.