Seasonal Retail Lead — Lead 200+ Staff & Fan Experience

Toronto Blue Jays; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A prominent sports organization in Toronto is seeking a motivated Retail Lead for the 2026 baseball season. This part-time role involves supervising a team to deliver exceptional service to fans at Rogers Centre. The ideal candidate has prior retail experience, excellent communication skills, and a passion for baseball. Join us to help create unforgettable experiences for fans during the baseball season.

Qualifications

• Previous retail and/or customer service experience required.
• Experience in a leadership or supervisory role strongly preferred.
• Excellent oral and written communication skills.

Responsibilities

• Support management in motivating Retail Sales Associates to achieve service expectations.
• Ensure retail staff engage with fans based on WE CARE values.
• Assist with staff training and performance evaluations.

Skills

Customer service

Leadership

Communication

Problem solving

Multi-tasking

Job description

A prominent sports organization in Toronto is seeking a motivated Retail Lead for the 2026 baseball season. This part-time role involves supervising a team to deliver exceptional service to fans at Rogers Centre. The ideal candidate has prior retail experience, excellent communication skills, and a passion for baseball. Join us to help create unforgettable experiences for fans during the baseball season.