Seasonal French Bilingual Tax Expert - Canada Remote | Kirkland, CA

Intuit; Kirkland; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading financial technology platform is seeking a Seasonal French Bilingual Tax Expert to assist customers with tax preparation using Intuit TurboTax. The ideal candidate will have at least two years of professional tax preparation experience, be proficient in both English and French, and possess excellent communication skills. This remote role offers flexible hours and competitive compensation, including bonuses and benefits.

Benefits

Competitive pay structure

Bonuses

Benefits according to company policies

Qualifications

• Minimum of two years of paid professional tax preparation experience.
• Proficiency in both English and French for effective client communication.

Responsibilities

• Help customers complete their taxes using Intuit TurboTax products.
• Provide tax guidance and review personal tax returns.
• Utilize video communication software for customer interactions.

Skills

Tax expertise

Effective communication

Problem-solving

Bilingual (English and French)

Job description

Seasonal French Bilingual Tax Expert - Canada Remote

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities

• In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax guidance and reviewing personal tax returns for customers completing their tax return on their own, full service return preparation, and managing product/software inquiries, you will be working toward accelerating our goal of Powering Prosperity Around the World.
• You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer in terms they will understand.
• This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document your interactions to maintain accurate records.

Minimum Qualifications

• Minimum of two (2) years of paid professional tax preparation experience.
• You will be asked to provide your CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service upon successful onboarding.
• Experience in using professional tax software to prepare and produce personal tax returns, including complex elements such as employment, self-employment, rental income, investments, forms T1135, foreign income, and various credits and deductions.
• Excellent customer service skills and ability to interact professionally via video and audio tools.
• Willingness and availability to work a flexible schedule with a minimum of 20 hours per week.
• Proficiency in both English and French, with the ability to communicate effectively in real-time to clients across Canada.

Additional Qualifications

• Experience with Business Tax (T2) Returns.
• Experience with Quebec Tax (TP1) Returns.

Skills & Abilities

• Tax expertise with understanding of laws and concepts, and a willingness to learn about annual changes.
• Effective communication skills, both written and verbal, with active listening and empathy.
• Ability to resolve complex problems and escalate when necessary.
• Curiosity and resourcefulness in seeking solutions and continuous learning.
• Basic technical skills and troubleshooting ability relevant to the role.

Compensation

Intuit offers a competitive pay structure based on performance. The base hourly rate ranges from $24.50 to $33.50, depending on location and experience, with additional bonuses and benefits.

This position is eligible for bonuses, equity rewards, and benefits in accordance with company policies. Compensation is determined based on knowledge, skills, experience, and work location.

Note: This job posting is for an existing vacancy and is actively accepting applications.