Seasonal Bilingual Customer Service Associate

Sitel; Longueuil; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading customer experience company in Montérégie, Longueuil, is seeking motivated individuals for a customer service role. Candidates will assist Intuit customers with QuickBooks, providing support in both English and French. Flexibility in working hours and strong communication skills are essential. Join a supportive team and enjoy a competitive salary of up to $21.00/h.

Benefits

No equipment needed; employer provides everything

Flexible working environment

Hands-on paid virtual training

Opportunities for career advancement

Qualifications

• Must reside in Canada.
• Minimum age of 18 years.
• Flexibility to work various shifts.

Responsibilities

• Provide exceptional customer service to Intuit customers.
• Assist English and French-speaking customers with technical support.
• Contribute to a positive team environment.

Skills

Strong verbal and written communication skills in both French and English

Multitasking

Technical support experience

Education

High school diploma or equivalent

Job description

Employer Industry: Customer Experience (CX) Industry

Why consider this job opportunity

• Salary up to $21.00/h
• No equipment needed; the employer provides everything necessary for the job
• Enjoy the flexibility of working from home, saving time and reducing stress
• Join a supportive community focused on engagement and recognition
• Hands‑on paid virtual training with ongoing job‑specific training
• Opportunities for career advancement, with 93% of managers promoted from within

What to Expect (Job Responsibilities)

• Provide exceptional customer service to Intuit customers using the QuickBooks application
• Assist both English and French‑speaking customers with technical support
• Navigate between screens efficiently while multitasking to resolve customer inquiries
• Participate in training sessions and maintain webcam presence as required
• Contribute to a positive team environment and support fellow associates

What is Required (Qualifications)

• Must reside in Canada
• Minimum age of 18 years
• High school diploma or equivalent
• Flexibility to work various shifts, including nights, evenings, and weekends
• Ability to pass a background check

How to Stand Out (Preferred Qualifications)

• Strong verbal and written communication skills in both French and English
• Previous experience in technical customer service support
• Accounting and bookkeeping experience is considered an asset
• Ability to multitask effectively in a fast‑paced environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.