SAP Hypercare Lead – Digital Transformation

Agropur; Longueuil; Hybrid; CAD 82,000 - 104,000; Full time

Job summary

A leading dairy cooperative in Longueuil is seeking a Deployment Business Partner for the LEAP Program. This role supports digital transformation by stabilizing operations post-SAP deployment. Candidates should have 5-7 years of experience in SAP deployments and strong leadership skills. The position offers flexible work arrangements with comprehensive benefits including a pension plan and career development opportunities.

Benefits

50% teleworking flexibility

Flexible group insurance plan

Pension plan with company contributions

Qualifications

• Knowledge of the food industry, manufacturing environments, and sales and delivery processes is an asset.
• Willingness to travel regularly to plants across Canada.

Responsibilities

• Develop and manage the Hypercare strategy for each deployment wave.
• Collaborate with partners to define, monitor, and achieve stabilization objectives.
• Ensure follow-up and resolution of critical incidents.

Skills

Leadership

Collaboration

Stress Management

Dynamic Environment Adaptability

Education

Training or experience in ITIL process management

Minimum of 5 to 7 years in SAP deployments

Tools

JIRA

Job description

A leading dairy cooperative in Longueuil is seeking a Deployment Business Partner for the LEAP Program. This role supports digital transformation by stabilizing operations post-SAP deployment. Candidates should have 5-7 years of experience in SAP deployments and strong leadership skills. The position offers flexible work arrangements with comprehensive benefits including a pension plan and career development opportunities.