Sales Manager

WIRELESSWAVE / WAVE SANS FIL; Fredericton; On-site; CAD 55,000 - 80,000; Full time

Job summary

A leading retail company seeks an experienced Store Manager in Fredericton, Canada. The ideal candidate will have over 3 years in wireless or retail management, empowering and motivating a team to achieve sales and operational targets. You will be responsible for delivering exceptional customer experiences, maintaining store standards, and fostering a positive work environment. This position includes a competitive salary and comprehensive benefits, making it an excellent career opportunity.

Benefits

Medical & dental benefits

Flexible scheduling

RRSP matching

3 weeks' vacation

Uncapped commissions

Award-winning training

Qualifications

• 3+ years of wireless or retail management experience preferred.
• Ability to motivate, develop, and empower team members.
• Goal-oriented with strong problem-solving skills.
• Exceptional communication and relationship-building skills.

Responsibilities

• Coach, mentor, and support your team to reach their full potential.
• Achieve and exceed sales and performance targets.
• Ensure every customer receives personalized service.
• Maintain store standards and overall daily operations.

Skills

Retail

Sales

Customer service

Management

Job description

Mission

At WIRELESSWAVE, we bring the latest from Apple, Samsung, Google, and more to customers nationwide. Backed by Glentel Inc. – a billion‑dollar company owned by Bell and Rogers, we’re the go‑to destination for choice and connectivity, and we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people‑first environment where opportunity and growth are always within reach!

What We Offer

• Annual Earnings: Typically ranging from $55,000 to $80,000+, including hourly rate plus uncapped commissions (The lower end reflects new team members during their learning period, while top managers consistently exceed this range based on performance).
• Well-Being: Medical & dental benefits, flexible scheduling, sick days, EFAP, and 3 weeks' vacation.
• Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more!
• Support: Award‑winning training, tools, resources, and coaching needed to help you succeed.
• Career Opportunities: Industry‑leading development programs – we promote our managers from within!
• Inclusivity: A community that values and encourages diversity, inclusion, and respect, supported by initiatives from our ERGs.
  

Who You Are

• Experienced Leader: 3+ years of wireless or retail management experience preferred with a track record of achieving results.
• People‑First Coach: You motivate, develop, and empower your team and love celebrating wins together.
• Business Driver: You’re goal‑oriented and data‑aware, able to adapt quickly, solve problems confidently, and turn challenges into opportunities.
• Connector & Communicator: You build strong customer relationships and lead by example in delivering exceptional experiences.
• Role Model: You lead with trust, respect, ownership, passion, humility, and integrity, and you’re dependable, flexible, and available for full‑time work, including evenings and weekends.
  

Profile

What You Will Do

• Lead & Inspire: Coach, mentor, and support your team to reach their full potential while fostering a positive, high‑energy environment where customers and employees feel valued.
• Drive Store Performance: Achieve and exceed sales, performance, and operational targets by using reports, insights, and KPIs to make informed decisions that drive business growth.
• Deliver Exceptional Experiences: Ensure every customer receives personalized service and solutions while building loyalty, repeat business, and strong community relationships.
• Operational Excellence: Maintain store standards, ensure compliance, protect company assets, support scheduling, training, inventory management, and overall daily operations.
  

GLENTEL is an equal‑opportunity employer committed to creating a diverse and inclusive environment. We encourage participation in our employee resource groups: LGBTQ2S+, Women, and Black, Indigenous, People of Colour (BIPOC). At WIRELESSWAVE, we embrace and celebrate what makes us different—and we invite you to be part of our team.

GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc., WAVE SANS FIL, la cabine T sans‑fil and SANS‑FIL etc.) encourages applications from all qualified candidates. In accordance with our accommodation policies and provincial accessibility legislation, please advise us if you require accommodation during any stage of the recruitment process. All information related to accommodation will be handled confidentially.

Skills

Retail
Sales
customerservice
Management