Sales & Customer Service Rep — Growth, Training & Benefits

Alorica; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service firm in Hamilton, Ontario is seeking candidates for a role that focuses on assisting customers with inquiries and issues related to products and services. The job offers a competitive salary of up to $16.25 CAD per hour along with abundant opportunities for career growth and a comprehensive benefits package including health, dental, and vision care. Candidates should have a high school diploma or GED, strong communication skills, and familiarity with Microsoft Office applications.

Benefits

Comprehensive benefits

Paid time off

Paid training

Career advancement opportunities

Qualifications

• High school diploma or GED is mandatory.
• Customer service experience is a plus.
• Strong computer navigation skills are essential.

Responsibilities

• Assist customers in resolving issues related to the product and/or service.
• Record call information for auditing and reporting purposes.
• Maintain and update customer information as needed.

Skills

Customer service experience

Strong computer navigation skills

Excellent oral communication skills

Excellent written communication skills

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel)

Job description

A leading customer service firm in Hamilton, Ontario is seeking candidates for a role that focuses on assisting customers with inquiries and issues related to products and services. The job offers a competitive salary of up to $16.25 CAD per hour along with abundant opportunities for career growth and a comprehensive benefits package including health, dental, and vision care. Candidates should have a high school diploma or GED, strong communication skills, and familiarity with Microsoft Office applications.