Sales Associate (casual)

The Salvation Army; Maple Creek; On-site; CAD 30,000 - 60,000; Part time

Job summary

A charitable organization in Maple Creek is looking for a Sales Associate to provide customer service and assist in store operations. Key responsibilities include maintaining store appearance, managing inventory levels, and handling cash transactions. The position requires a high school diploma and prior experience in warehouse processing. Offering a competitive salary ranging from $15.00 to $21.40 per hour, depending on experience.

Qualifications

• Minimum of three months of related experience in warehouse processing.
• Knowledge of lifting guidelines required.
• Experience using a cash register and debit machine is an asset.

Responsibilities

• Provide service to customers and assist in store operations.
• Maintain store appearance and inventory levels.
• Contribute to the safety and cleanliness of the store.

Skills

Cash handling experience

Basic math skills

Good listening skills

Attention to detail

Excellent interpersonal skills

Education

High School Completion

Job description

Who We Are

The Salvation Army has served people in need in communities across Canada and Bermuda for more than 130 years. We help more than 2 million people each year by providing necessities such as food, clothing and shelter, and we support people experiencing unemployment, addiction and family challenges. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary

The Sales Associate provides service to customers, sorts incoming products, and assists the supervisor in the maintenance of all store operations.

Responsibilities

1. Operations
   • Contributes to meeting store sales budgets by maintaining customer service standards
   • Implements store layout plans to attract customers including window displays and merchandise displays
   • Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust and mop as necessary
   • Replenishes inventory levels based on Supervisor’s directions
   • Contributes to the control of inventory by pick-up/retrieving, sorting, and pricing as per directions
   • Protects the store from inventory shrinkage by close visual monitoring
   • Takes responsibility for the accurate completion of all customer transactions including visa, debit, etc.
2. Health & Safety
   • Contribute to the safety of staff and customers (e.g. snow removal, clear fire exits, and clean spillage)
   • Handle the merchandise in a safe and organized manner; assist in stock rotation
   • Perform other position related duties as required
3. Communications
   • Inform your supervisor of all donor/customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.

Critical Relationship Management

Internal: Corps Officer, Sales Associates

Managerial Responsibility

• This position reports directly to Corps Officer
• Initial and primary point-of-contact for all Thrift Store customers
• This position has no direct reports but does give some direction to volunteers

Financial and Materials Management

The incumbent is involved in minor financial matters regularly, or on a relief basis, and may be authorized to spend, disburse, or collect small amounts of cash. Input into the annual budget is minimal.

Working Conditions

The incumbent’s work environment is typically in the store.

• Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.
• Ability to lift/move up to 25 pounds on a regular basis.

The following conditions may be encountered: garbage, washrooms, odours, truck fumes, verbal abuse, dealing with angry people. Work schedule may include weekends or unexpected shift coverage.

Standards and Compliance

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education, Qualifications and Certifications

• Completion of High School (an alternative level of education and experience may be acceptable)

Experience and Skills

• Minimum of three (3) months of prior related experience in warehouse processing or goods distribution and knowledge of lifting guidelines
• Cash handling experience is required
• Brand awareness would be a definite asset
• Basic math skills required to calculate discounts and percentages as well as reading skills
• Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset

Skills and Attributes

• Treat the property of The Salvation Army with due care and caution
• Ability to maintain information in confidence and exercise good judgement
• Ability to work independently and participate as an active and responsible team member
• Participate in mandatory orientation training, ongoing professional development and training
• Participate in regular supervision and performance appraisal process
• Represent the organization in a positive, professional and engaging manner
• Must comply with all Salvation Army policies, procedures and associated legislation
• Exhibit good listening skills, strong oral/written communication skills and respect for authority
• Self-motivated and disciplined
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures
• Excellent interpersonal skills, integrity, and adaptability
• Attention to detail, problem solving and analytical skills
• Lead by example with a strong work ethic and willingness to learn and be flexible in change
• Develop an understanding and support for the mission of The Salvation Army in Canada and its implications for position responsibilities

Compensation

The target hiring range for this position is $15.00 to $17.83 with a maximum of $21.40. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.