RN, Central Access and Referral Coordinator, Temporary Full Time, SMH Outreach Kingston

Providence Care; Eastern Ontario; On-site; CAD 70,000 - 85,000; Full time

Job summary

A healthcare provider in Southeastern Ontario seeks an RN Central Access and Referral Coordinator to manage referrals to the Seniors Mental Health Behaviour Support Services. This role requires a Baccalaureate degree in Nursing and a commitment to client-centered care. Responsibilities include initial assessments, collaboration with community partners, and ensuring timely access to services. The position emphasizes professional development and offers competitive salaries and benefits.

Benefits

Competitive salaries and benefits

Employee and Family Assistance Program

Education and mentorship opportunities

Qualifications

• Current unrestricted registration with the College of Nurses of Ontario.
• Minimum of 3 years’ experience in geriatrics and/or geriatric psychiatry.
• Experience in a wide range of community settings.

Responsibilities

• Acts as an entry point to Providence Care Seniors Mental Health Behaviour Support.
• Identifies areas of RISK and liaises with community partners.
• Provides intake and triage including assessment and prioritization.

Skills

Collaboration with families and community support services

Initial screening and triage assessment

Community development

Education

Baccalaureate degree in Nursing

Nursing certification through Canadian Nurses Association

Job description

Overview

The RN Central Access and Referral Coordinator, under the general direction of the Community Team Manager, will work as part of an inter-professional regional Seniors Mental Health Behaviour Support Services team. The role functions as the entry point for Community Seniors Mental Health Behaviour Support Services, providing initial screening and triage assessment for clients living with complex cognitive mental health needs. The Central Access and Referral Coordinator collaborates with SMH BSS team members, clients and their care partners, other care providers and community partners to ensure appropriate and timely access to the specialty Seniors Mental Health Behaviour Support Services; navigation to appropriate specialty inpatient services; and help to coordinate access to other community health/support services. In addition, the role provides waitlist management support including regular follow-up and/or clinic activities. As an integrated team member, the Central Access and Referral Coordinator participates in profession-specific and inter-professional activities that are client-centred and contribute to quality and safety, and operational efficiency, while promoting professional and program development.

Qualifications

• Baccalaureate degree in Nursing, preferred or an equivalent combination of education and experience
• Current unrestricted registration with the College of Nurses of Ontario
• Education completed or experience working in the PIECES framework
• Gerontological Nursing OR Psychiatric/Mental Health Nursing certification, through Canadian Nurses Association; OR Gerontology Diploma preferred
• Minimum of 3 years’ recent experience in geriatrics and/or geriatric psychiatry
• Minimum 3 years’ experience working in a wide range of community settings including long-term care homes and clients’ homes
• Demonstrated recent experience in working in collaboration with families and community support services
• Experience in assessing educational needs and/or developing educational programs for colleagues, service providers, clients and family members
• Community development experience, preferred

Position Responsibilities

• Acts as an entry point to Providence Care Seniors Mental Health Behaviour Support and assists in the coordination of other dementia services across the South East region
• Connects with the client/family and responds to the referral source in a timely manner
• Identifies areas of RISK or potential RISK and implements immediate measures liaising as required with community partners, including police, primary care, and other crisis services
• Provides intake and triage including assessment, prioritization, system navigation and facilitates consultation with the appropriate Seniors Mental Health Behavioural Support Services team member
• Obtains and documents, as per College of Nurses of Ontario standards, an initial database of information from all appropriate sources, including an initial plan for further assessment
• Provides support and navigation to appropriate inpatient level of services when required (e.g., Providence Care Inpatient SMH Unit; BSTU)
• Provides referral management and waitlist management
• Maintains a database of community health and support resources relevant to the SMH BSS population within the SE LHIN and bordering LHINs (Central East and Champlain)
• Utilizes knowledge of community health and support services, and maintains relationships with these partners, to facilitate appropriate linkages as required

Why Work at Providence Care Community Teams

• Providence Care offers a wide range of community services across Southeastern Ontario
• Community services striving for excellence in care, education and research
• Committed to people centred approach to care delivery
• Competitive salaries, benefits and pension
• Corporate and service specific orientation for new hires
• Focus on Healthy Workplace and Culture of Quality
• Employee and Family Assistance Program
• Education, mentorship and bursary opportunities
• Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
• Locations in Kingston, Belleville, Brockville, Kingston, Napanee and Sharbot Lake