Retail Team Leader: Elevate Sales & Customer Service

adidas; City of Langley; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading sportswear retailer is looking for a passionate individual for a leadership role in their Langley store. You will support sales and operational goals by guiding the team, ensuring excellent customer service, and conducting training sessions. Ideal candidates should have retail experience, strong communication skills, and the flexibility to work evenings and weekends. Join a dynamic team and help drive store success with your motivation and leadership abilities.

Qualifications

• Must possess required competencies relative to the position.
• Retail experience of 3-6 months is preferred.
• Ability to work varied schedule including weekends and holidays.

Responsibilities

• Support day-to-day operations to maximize sales.
• Guide associates to ensure excellent customer service.
• Conduct training for sales associates on product knowledge.
• Assist in merchandise display to attract attention.
• Monitor sales floor processes and product flow.
• Handle customer complaints and improve public relations.

Skills

Customer service skills

Team leadership

Communication skills

Problem-solving skills

Sales techniques

Education

High school diploma or GED

Tools

MS Word

Excel

Outlook

Point of sale system

Job description

A leading sportswear retailer is looking for a passionate individual for a leadership role in their Langley store. You will support sales and operational goals by guiding the team, ensuring excellent customer service, and conducting training sessions. Ideal candidates should have retail experience, strong communication skills, and the flexibility to work evenings and weekends. Join a dynamic team and help drive store success with your motivation and leadership abilities.