Retail Team Lead: Operations & Customer Success

Dollarama; Saguenay; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading retail company in Canada is seeking an Assistant Team Leader to support daily store operations and management. The ideal candidate has at least one year of retail and supervisory experience, possesses excellent communication and interpersonal skills, and is customer service-oriented. This role includes various responsibilities, such as assisting in operations, stocking shelves, and ensuring store safety standards. Join us for competitive compensation, benefits, and opportunities for development within the company.

Benefits

Competitive compensation and benefits package

Company matched pension plan

Tailor-made training and integration program

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability (day, evening, weekend).

Responsibilities

• Assisting the management team in managing store operations and staff.
• Boxing and unboxing daily shipments.
• Stocking products on shelves.
• Providing good customer service and resolving issues.
• Performing cash management and store closing duties.

Skills

Communication and interpersonal abilities

Leadership skills

Organizational skills

Customer service orientation

Multitasking

Job description

A leading retail company in Canada is seeking an Assistant Team Leader to support daily store operations and management. The ideal candidate has at least one year of retail and supervisory experience, possesses excellent communication and interpersonal skills, and is customer service-oriented. This role includes various responsibilities, such as assisting in operations, stocking shelves, and ensuring store safety standards. Join us for competitive compensation, benefits, and opportunities for development within the company.