Retail Store Manager

Expedia Cruises; St. Thomas; On-site; CAD 50,000 - 70,000; Full time

Job summary

A travel agency in St. Thomas, Ontario, is seeking a Sales Team Manager to lead and motivate a group of Cruise Consultants. The position requires overseeing sales team management, providing ongoing mentoring, and executing strategies to increase sales and revenue. Ideal candidates will have over 3 years of sales experience, excellent communication skills, and leadership experience. This role offers a dynamic work environment and the opportunity to make a significant impact.

Qualifications

• 3+ years' of sales experience, preferably in travel.
• Excellent written and verbal communication skills.
• Experience leading a sales team.

Responsibilities

• Develop and execute strategies to drive business.
• Partner with Talent Acquisition to recruit top sales talent.
• Mentor employees to achieve objectives.
• Host events with suppliers for consumers.

Skills

Sales experience

Written communication

Verbal communication

Leadership

Relationship building

Job description

Job description

#teamfriesen is a network of 18 franchise stores under the Expedia Cruises banner. We operate as a single retailer. You are joining a team of managers in each store and a group dedicated to central support, providing services to the entire group.

Oversee all aspects of Sales Team management and day to day activities and Sales of all Cruise Consultants. Ongoing mentoring of new and existing consultants. Provide Sales Leadership to all consultants and motivating the team. Goal setting with all consultants on a quarterly basis. To Build Sales & Revenue in South Western Ontario. Implement all Expedia Cruises marketing strategies.

Hours: Monday – Friday 9:30 – 5:30

Weekends and Evenings when needed

Based out of our St Thomas, Ontario Location

Help support our other offices as needed

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Responsibilities

• Develop and execute strategies to drive business in new and existing markets
• Partner with Talent Acquisition to identify and recruit top sales talent
• Mentor employees to help them achieve individual & team objectives
• Host events with suppliers for consumers online and in person

Qualifications

• 3+ years' of sales experience, travel background a asset
• Excellent written and verbal communication skills
• Experience leading a team
• TICO managers exam an asset