Retail Representative

Purolator; Red Deer; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading logistics company in Red Deer is seeking a Part-time Retail Sales Representative. This role involves providing excellent customer service, problem-solving, and building strong relationships with customers and partners. The ideal candidate will have experience in retail and customer service, solid communication skills, and the ability to manage various operational responsibilities. The position offers a wage of $26.36 per hour for approximately 25 hours of work weekly, with a focus on community involvement and employee development.

Benefits

Competitive salary

Comprehensive benefits package

Pension plan

Employee discounts

Qualifications

• 3-12 months customer service experience preferred.
• 3-12 months retail experience preferred.
• Ability to lift 70lbs/stand for 3 hour intervals.

Responsibilities

• Serve customers efficiently and courteously.
• Communicate positively with management and customers.
• Adhere to all safety standards and corporate policies.

Skills

Customer service orientation

Problem solving

Excellent communication skills

Relationship building

Tools

POS system

Job description

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Part‑time Retail Sales Representative - Red Deer

Open up to the Possibilities!

At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each and every day. Are you open to the possibilities?

Since its establishment in 1960, Purolator has become Canada’s leading integrated freight, package and logistics solutions provider. Our team operates under a strong set of corporate values that guide us in all we do for our employees. Purolator is an employer committed to offering our employees rewarding work with opportunities for collaboration and career development. We offer a competitive total rewards package that includes a Competitive Salary, Comprehensive Benefits Package and Pension Plan, an Employee Family Assistance Program, Employee Shared Ownership Program and Employee Discounts.
We believe that developing a winning team of employees is critical to achieving our vision of making Canada stronger by delivering our customers’ promises. Don’t miss this opportunity to be part of a national organization that plays a meaningful role in the lives of all Canadians.

Apply today!

Description

Job Details:

Location: Red Deer – 115 Queens Drive, Red Deer AB

Working Hours: Part Time 25 hours per week, schedule varies as required

Weekend work included

Wage: $26.36 per hour

Customer Service Orientation –

• Serving our customers in the most efficient and courteous manner on the telephone and in person; Up‑selling and cross‑selling Corporate Products and Services
• Handling customer complaints and inquiries; Problem Solving
• Working to resolve problem shipments
• Working to resolve equipment and technology challenges
• Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
• Relationship Building
• Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners
• Building a positive relationship with customers
• Building a positive relationship with key contacts – Vendors, building tenants, etc.
• Technology Assisting customers with shipping details and account challenges
• Loading, scanning, logging and calling resolution freight
• Cash reconciliation including deposits, key control
• Communication

Responsibilities

• Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing; Listening to customers and key partners; Communicating to customers and key partners in a positive manner
• Personal Responsibility and Accountability
• Compliance to all Corporate Policies and Procedures (including uniforms)
• Adhering to all Safety Standards
• Being on time/attendance
• Living the Purolator Values
• Representing the Purolator Values to Customers and key partners and, other duties as assigned by management
• Key Areas of Focus
• Customer service orientation ability to problem solve
• Excellent in relationship building Experience and adaptation to using technology
• Excellent communication skills
• Takes personal responsibility and accountability for actions and situations
• 3‑12 Months Customer Service Experience preferred
• 3‑12 Months Retail Experience preferred
• 3‑12 Months using technology/ POS system Experience preferred
• Ability to lift 70lbs/stand for 3 hour intervals
• Professional communication skills: oral communication (telephone and in person)
• Written communication; and listening skills
• Proven track record of personal responsibility and accountability – including attendance, uniform compliance and attention to detail
• Experience working in a team environment and independently an asset
• Experience working in an environment with safety standards an asset

Additional Responsibilities Education Experience Skills

POSTING DETAILS

Location: 070 – Red Deer

Working Conditions: Retail Center Environment; Warehouse Environment

Posting Number: 68453

Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre‑screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI‑related inquiries only, contact [e-mail]. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.