Retail Ops Lead: Growth, Training & Store Impact

PetSmart Store Support Group, Inc.; Kelowna; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading pet retail organization is seeking a Retail Operations Supervisor to enhance operational excellence in stores. Responsibilities include overseeing inventory management, supporting sales associates, and maintaining high store standards. The ideal candidate will have over 2 years of supervisory experience in retail, with strong communication and organizational skills. This role offers competitive benefits including health & wellness, paid time off, and career development opportunities.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP)

Paid Time off

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability with flexibility to work evenings, weekends, and holidays.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.

Responsibilities

• Support and guide sales associates in merchandise handling and training.
• Execute merchandise strategies to optimize sales.
• Manage inventory levels and conduct regular audits.
• Ensure compliance with company policies and standards.

Skills

Retail supervisory experience

Customer-focused environment

Strong communication skills

Organizational skills

Job description

A leading pet retail organization is seeking a Retail Operations Supervisor to enhance operational excellence in stores. Responsibilities include overseeing inventory management, supporting sales associates, and maintaining high store standards. The ideal candidate will have over 2 years of supervisory experience in retail, with strong communication and organizational skills. This role offers competitive benefits including health & wellness, paid time off, and career development opportunities.