Retail Operation Associate

Arc'teryx Equipment; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading outdoor apparel company in Canada is seeking a candidate to provide business insight and support to retail operations. Responsibilities include developing automated reports, analyzing market opportunities, and maintaining communication between retail and office teams. The ideal candidate should have strong analytical skills, exceptional communication abilities in Japanese and preferably English, and proficiency in Microsoft Office tools. This role offers a chance to make a significant impact on business efficiency.

Qualifications

• Exceptional communication skills in building strong connections with stakeholders.
• Strong analytic skills to understand the business and provide insights.
• Proficient use of Microsoft Office tools, including Excel.

Responsibilities

• Prepare internal and market analysis to highlight business opportunities.
• Work with District Manager to set growth targets and KPIs.
• Troubleshoot retail operation problems with relevant divisions.

Skills

Exceptional communication skills

Analytic skills

Strong computer skills

Organizational skills

Detail-oriented

Autonomy

Understanding of Retail operations

Japanese communication skills

Tools

Microsoft Excel

MS Project

MS PowerPoint

Outlook

Job description

This role responsibility is to provide business insight and on the ground support to Retail, seek out areas for improvements and insight to enhance business efficiency and effectiveness. The position requires to take an active role in building and maintaining key internal relationships, continually assess, analyse and improve all operational aspects and provide business insight. High level of communication, reflecting company standards, contributing to efficiencies and implementing new processes are expected.

Responsibilities

• Work with individual functions to determine necessary information and develop automated reports to ensure that information is easily accessible
• Prepare internal and market analysis to highlight opportunities and provide insight to make business decision
• Work with District Manager to determine top line growth target, monthly store target and KPI to drive the business forward to the company goals
• Be the centre of communication and key support between retail team and office team to ensure effective communication and all retail related initiatives
• Troubleshoot Retail operation problems with relevant division e.g. IT, Finance etc and administrative support for the retail team
• Provide regular on the ground support to have better understanding of the business

Requirements

• Exceptional communication skills in building strong connection with different stakeholders
• Strong analytic skills in understanding the business and provide relevant business insight
• Strong computer skills, proficient use of Microsoft Office (including Excel, MS Project, MS PowerPoint) and Outlook.
• Excellent organizational, time and self-management skills
• Detail oriented, with excellent follow through skills
• Autonomy and strong sense of initiative
• Solid understanding of Retail operations
• Native level Japanese communication skills. Preferably business-level communication skills in English.