Retail & Guest Experience Supervisor

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A premier lodge in Alberta seeks a Retail Manager to oversee sales and merchandise, ensuring high standards of service. Ideal candidates should have 2-5 years of leadership experience, guest service orientation, and a passion for working in a dynamic, team-centered environment. The starting wage is $21.00/hour, and the role offers unique access to the lodge's amenities. Join a company dedicated to creating memorable guest experiences in breathtaking locations.

Benefits

Free access to attractions

50% off for friends

Discounts on hotel stays

Subsidized mental health resources

Qualifications

• 2-5 years of leadership and training experience.
• Experience in guest service and cash handling.
• Must consent to a criminal record check.

Responsibilities

• Oversee sales and merchandising of souvenirs and activity bookings.
• Supervise staff and coordinate schedules.
• Ensure high standards of service and display.

Skills

Leadership experience

Guest service orientation

Cash handling experience

Teamwork

Bilingual (second language)

Job description

A premier lodge in Alberta seeks a Retail Manager to oversee sales and merchandise, ensuring high standards of service. Ideal candidates should have 2-5 years of leadership experience, guest service orientation, and a passion for working in a dynamic, team-centered environment. The starting wage is $21.00/hour, and the role offers unique access to the lodge's amenities. Join a company dedicated to creating memorable guest experiences in breathtaking locations.