Retail Front-End Manager: Customer Experience Leader

Walmart Canada Corp; Fredericton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Customer Service Manager in Fredericton. This role focuses on delivering exceptional service and managing Front End operations. Key tasks include training staff, overseeing register transactions, and ensuring compliance with company standards. Candidates should be committed to providing a positive shopping experience. The starting pay is $16.60, which varies based on experience.

Responsibilities

• Ensure safe work processes and emergency procedures are followed.
• Handle customer and Associate concerns and provide guidance.
• Monitor Front End associates for proper coverage and coordination.
• Provide training to Associates on systems and company procedures.
• Oversee purchase, return and exchange transactions.
• Ensure all EAS systems are functioning to standard.
• Prepare registers for opening and closing daily.
• Oversee and promote all company sponsor programs.

Job description

A leading retail company is seeking a Customer Service Manager in Fredericton. This role focuses on delivering exceptional service and managing Front End operations. Key tasks include training staff, overseeing register transactions, and ensuring compliance with company standards. Candidates should be committed to providing a positive shopping experience. The starting pay is $16.60, which varies based on experience.