Retail Customer Service Representative

LFL Group; Regina; On-site; CAD 30,000 - 60,000; Full time

Job summary

A retail company is seeking a Customer Service Associate in Regina. The role focuses on responding to customer inquiries and providing exceptional support. Ideal candidates are team-oriented with a strong customer service focus and must have a high school diploma. A flexible schedule is required, including evenings and weekends. Opportunities for career progression and employee benefits are available.

Benefits

Flexible benefits package including health and dental

Competitive remuneration

Career progression potential

Employee discounts

Leadership development opportunities

Qualifications

• Strong customer service focus.
• Team oriented with a desire for career focused growth.
• Exceptional communication skills both written and verbal.
• Proven ability to multitask and maintain organization.
• Flexibility to work all shifts including evenings and weekends as required.

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous manner.
• Follow up with customers to identify and support their needs.
• Promote customer loyalty by providing exceptional customer support.
• Review and follow up on order reports daily.

Skills

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Education

High school diploma or equivalent

Job description

Overview

Is this job for you

Do you believe in putting the customer first

Do you love to solve problems and create solutions

The Brick is actively seeking to expand our service team. As a Customer Service Associate you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Strong customer service focus
• Team oriented
• High school diploma or equivalent
• Exceptional communication skills both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts including evenings and weekends as required

Why The Brick

• A flexible and comprehensive benefits package including Health Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment application and selection process. If you require an accommodation at any stage of the process please let the hiring manager know or reach out to

Required Experience

Required Experience : Unclear Seniority

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1