Restaurant Manager

Troll's Restaurant; West Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local restaurant in West Vancouver is seeking a Restaurant Manager to oversee daily operations, manage staff, and ensure high-quality service. The ideal candidate has at least 2 years of experience in hospitality and strong leadership skills. This full-time role offers $37 per hour with benefits as per BC employment standards.

Qualifications

• Completion of college or other program related to Hospitality or equivalent experience.
• At least 2 years of related experience.
• Fluent in English.

Responsibilities

• Plan and oversee daily restaurant operations.
• Recruit and evaluate restaurant staff.
• Manage scheduling and monitor staff performance.
• Maintain inventory and control costs.
• Develop strategies to increase sales.
• Ensure compliance with health and safety regulations.
• Handle customer feedback and complaints.

Skills

Customer service

Staff management

Inventory control

Sales strategy development

Compliance knowledge

Education

Completion of college or related program

Job description

369266 B.C. LTD. o/a Troll's Restaurant located at 6408 Bay Street, West Vancouver, BC V7W2H1 has an immediate vacancies for the position of Restaurant Manager.

• Number of Vacancies: 1
• Address of work: 6408 Bay Street, West Vancouver, BC V7W 2H1
• Job Type: Full time, permanent position with 30 hours per week.
• Compensation: $37 per hour, overtime at the rate of 1.5 after 8 hours per day/40 hours per week
• Benefits: As per BC employment standards

Key duties

• Plan and oversee daily restaurant operations to ensure smooth service, high-quality food, and excellent customer experiences.
• Recruit and evaluate restaurant staff, ensuring they meet performance standards and follow company policies.
• Manage scheduling, and monitor staff performance to maintain efficiency and proper staffing levels.
• Maintain inventory, order supplies, and control costs to optimize profitability.
• Develop and implement strategies to increase sales, attract new customers, and retain regular clientele.
• Ensure compliance with health, safety, and sanitation regulations, and address any operational issues promptly.
• Handle customer inquiries, feedback, and complaints, resolving issues to maintain satisfaction and loyalty.
• Coordinate with suppliers, vendors, and other departments to support restaurant operations and special events.
• Monitor financial performance, prepare reports, and propose improvements to maximize efficiency and profitability.

Job Requirements

• Education: Completion of college or other program related to Hospitality or related field or equivalent experience.
• Experience: Two years of related experience.
• Language: English.