Restaurant Manager

ANEW; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A Thai restaurant in Vancouver is seeking a Restaurant Manager to oversee daily operations and ensure exceptional service. Responsibilities include staff management, quality control, and customer satisfaction. Candidates should have a college program in hospitality and 2+ years of supervisory experience in the food service industry. The position offers an hourly wage of $36.60-$37.60 with a full-time permanent employment status. Interested applicants should apply via email.

Benefits

4% Vacation Pay

Tipping Allowance

Qualifications

• 2+ years of experience in the food service sector, including supervisory experience.
• Ability to work in a fast-paced environment.
• Working knowledge of English required.

Responsibilities

• Plan and evaluate daily operations of the restaurant.
• Recruit and hire staff for efficient operations.
• Control inventory and oversee food handling procedures.
• Address customer complaints to ensure satisfaction.

Skills

Teamwork

Customer Focus

Attention to Detail

Education

Completion of a college program related to hospitality management

Job description

• Accessible Employer: Yes
• Open to International applicants with valid Canadian Work permits: Yes

At Zab Bite, we take immense pride in featuring the bold flavors of E-Sarn cuisine while serving a variety of authentic Thai dishes. Our goal is to offer a dining experience that transports you to the heart of Thailand’s Northeastern region, Khon Kaen. With deep roots in Thailand’s culinary traditions, our chef brings every dish to life with the distinctive and aromatic flavors that define E-Sarn cuisine. Each plate reflects the authenticity passed down through generations, preserving the true essence of Thai culinary heritage. In 2024, we were honored to receive a Michelin Recommended award, recognizing our commitment to quality and authenticity. We are looking for a restaurant manager to join our team.

Position: Restaurant Manager
Employment Type: Full‑time, Permanent
Start Date: As soon as possible
Hourly Wage: $36.60- $37.60 (Depends on qualification and work experience)
Working Hours: 30 hours per week
Working Location: 4197 Fraser St, Vancouver, BC CanadaV5V 4E9
Benefits: 4% Vacation Pay & tips

Responsibilities & Qualifications

Key Responsibilities:

• Plan, organize, direct, control, and evaluate the daily operations of Zab Bite to ensure efficient service delivery and a high-quality dining experience.
• Develop and implement operational procedures, including service standards and workflow processes, based on the type of services offered by the restaurant.
• Recruit, interview, and hire staff, ensuring appropriate staffing levels for front-of-house and back-of-house operations.
• Oversee staff training, including onboarding, food handling procedures, customer service standards, and company policies.
• Create and manage staff schedules, monitor employee performance, and provide coaching or corrective action when necessary.
• Control inventory by monitoring stock levels, placing orders, and ensuring proper handling and storage of food and supplies.
• Track daily and weekly revenues, analyze sales data, and adjust menu prices or operational procedures to improve profitability.
• Address and resolve customer complaints professionally, ensuring customer satisfaction and retention.
• Ensure compliance with health, food safety, and sanitation regulations, conducting regular inspections and enforcing standards.
• Negotiate with suppliers for food, beverages, and other operational supplies, maintaining cost-effective purchasing relationships.
• Coordinate and negotiate arrangements with clients for catering services, special events, banquets, and facility rentals.

Qualification:

• Completion of a college or other program related to hospitality or food and beverage service management is usually required.
• 2+ years of experience in the food service sector, including supervisory experience, are required.
• Ability to work in a team and self‑motivated in a fast‑paced environment.
• Detail oriented, energetic, and customer focused.
• Working knowledge of English is required.

How to Apply
Please e-mail us your resume and cover letter to [e-mail] with the subject line of Restaurant Manager. Please note that multiple submissions by one individual for this position will not be considered. We will contact you if we think you are the right person for this position.
Inquiries: e-mail only please.