restaurant manager

Freshslice Pizza; Surrey; On-site; CAD 40,000 - 55,000; Full time

Job summary

Une pizzeria populaire à Surrey recherche un gestionnaire d'opérations pour superviser les activités quotidiennes, former le personnel et garantir un excellent service à la clientèle. Le candidat idéal aura un diplôme de premier cycle et 2-3 ans d'expérience pertinente. Ce poste permanent offre un environnement dynamique et des opportunités de développement.

Benefits

Environnement de travail dynamique

Formation continue

Qualifications

• 2 à 3 ans d'expérience dans un poste similaire.
• Certificat de sécurité alimentaire requis.
• Capacité à travailler dans un environnement dynamique.

Responsibilities

• Superviser et former le personnel.
• Gérer les opérations quotidiennes.
• Répondre aux plaintes des clients.

Skills

Évaluation des opérations quotidiennes

Service à la clientèle

Gestion des événements

Efficacité interpersonnelle

Education

Diplôme de premier cycle

Tools

MS Excel

Système de point de vente

Job description

Overview

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 35 to 40 hours per week

Education

• Bachelor's degree
• or equivalent experience

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Enforce provincial / territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading / instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Supervision

• 5-10 people

Certificates, licences, memberships, and courses

• Food Safety Certificate

Computer and technology knowledge

• MS Excel
• MS Office
• MS Word
• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Attention to detail
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 2 years to less than 3 years

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities