Resource Coordinator

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 28,000 - 37,000; Full time

Job summary

A regional health service provider in Winnipeg seeks a qualified individual to supervise Home Care services. Responsible for the efficient delivery of care, the ideal candidate should have experience in supervising staff, preferably in healthcare settings. Essential qualifications include a post-secondary certificate in health services or social sciences and strong interpersonal skills. This full-time position requires flexibility and the ability to manage a diverse workload effectively.

Qualifications

• Previous experience supervising staff in a unionized environment.
• Proficiency in computerized systems and scheduling staff.
• Related experience in a healthcare field.

Responsibilities

• Supervise and ensure efficient delivery of services to Home Care clients.
• Coordinate Direct Service Staff in accordance with care plans.
• Maintain a competent complement of staff to meet workload demands.

Skills

Exceptional organization and problem‑solving skills

Ability to work in a fast‑paced environment

Exceptional interpersonal and communication skills

Demonstrated ability to function as a team member

Ability to maintain confidentiality

Education

Post‑secondary certificate/diploma in health services or social sciences

Job description

Employer: Winnipeg Regional Health Authority

Location: Winnipeg – WRHA Community Health Services, Access St. Boniface

Job Type: Full Time (1.00 FTE)

Shift: Days, Evenings, Weekends

Work Arrangement: In Person

Salary: $28,877 – $36,493

Grow your career in the Winnipeg Health Region!

Position Overview

As a member of a Home Care Team, and accountable to the Manager Health Services, the incumbent supervises and ensures the efficient delivery of services to Home Care clients by coordinating Direct Service Staff (DSS) consisting of ISWs, HCAs, HSWs and RAs in accordance with the HCA/HSW Collective Agreement, program standards and policies, and care plans developed by Case Coordinators (CC).

The incumbent maintains a competent complement of DSS to meet case load demands including identifying recruitment and education needs; matching, assigning and scheduling DSS; and providing ongoing supervision and evaluation.

Experience

• Previous experience supervising staff, preferably in a unionized environment, is required.
• Proficiency in computerized systems (Windows environment, word processors, spreadsheets and databases).
• Previous experience scheduling staff in work assignments.
• Related experience in a healthcare field.

Education (Degree/Diploma/Certificate)

• Recognized post‑secondary certificate and/or diploma in a health services or social sciences field required.

Certification/Licensure/Registration

• Must have a valid driver’s license and use of a vehicle.

Qualifications and Skills

• Exceptional organization and problem‑solving skills.
• Ability to work in a fast‑paced environment and to prioritize a large complex workload to meet deadlines.
• Exceptional interpersonal and communication skills (oral and written).
• Demonstrated ability to be flexible in a dynamic environment.
• Ability to maintain a high level of confidentiality.
• Knowledge and understanding of cultural diversity as it relates to clients and staff.
• Demonstrated ability to function as a team member, work collaboratively across sectors, and be an active participant in multi‑disciplinary teams.
• Ability to work independently.

Physical Requirements

Not Applicable

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 FT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self‑identify as being of Indigenous descent in their cover letter/application.