Rental Technical Manager

Insight Global; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading safety technology company in Calgary, Alberta is seeking a Rental Technical Manager to oversee day-to-day operations of their rental technician team. This full-time, onsite role involves managing logistics for gas detection devices and ensuring efficient operation within the division. The ideal candidate will have over five years of experience in production operations or logistics, strong leadership skills, and familiarity with dispatching software. This position also requires occasional on-call support for last-minute rental requests.

Qualifications

• 5+ years of experience in production operations, logistics, or rental operations.
• 3-5+ years of leadership experience managing teams of 4+.
• Experience overseeing logistics and scheduling in a fast-paced environment.

Responsibilities

• Oversee day-to-day operations of the Rental Technician team.
• Manage logistics, preparing, maintaining, shipping, and receiving devices.
• Support high volume logistics and technical troubleshooting.

Skills

Production operations

Logistics

Supply chain

Dispatch coordination

Customer-oriented solutions

Education

Supply Chain Management (certificate or diploma)

Transportation of Dangerous Goods (TDG)

Tools

Dispatching software

Scheduling tools

ERP systems

NetSuite

Job description

Job Description

Insight Global is seeking a Rental Technical Manager to join a leading safety technology company on a full time, onsite role supporting their rental operations team. The Rental Technical Manager will oversee the day to day operations of Blackline’s Rental Technician team, responsible for preparing, maintaining, shipping, and receiving gas detection and lone worker safety devices for rental customers. This role requires strong leadership, exceptional communication, hands-on operational oversight, and the ability to support high volume logistics, scheduling, dispatching, and technical troubleshooting. The ideal candidate is flexible, and willing to dive into the details to keep the rental division running efficiently. The successful candidate will directly manage a team of 6 rental technicians.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 5+ years of experience in production operations, logistics, supply chain, dispatch coordination, or rental operations

• 3-5+ years of leadership experience, with demonstrated success managing teams of 4+ employees

• Experience overseeing logistics, shipping, scheduling, and triage operations in a fast paced environment

• Experience working with dispatching software, scheduling tools, or ERP systems

• Ability to work in a customer-facing, solution-oriented environment

• Willingness to be on call occasionally to support last minute rental requests - Familiarity with NetSuite

• Experience in tech manufacturing, operations, or supply chain

• Supply chain or related certifications, including:

• Supply Chain Management (certificate or diploma)

• Transportation of Dangerous Goods (TDG)