Remote Retail Implementation Specialist — Training & Go-Live

ACCEO Solutions; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading software integration firm is seeking professionals to guide clients through software solutions. Key responsibilities include project management, client training, and maintaining client relationships. The ideal candidate has a strong background in retail operations and excellent organizational skills. This position allows remote work and offers competitive benefits, including generous vacation time and employer-paid insurance.

Benefits

Remote work flexibility

3 weeks of paid vacation in the first year

100% employer-paid group insurance

Active lifestyle program

Opportunities for career development

Supportive and collaborative environment

Qualifications

• Strong knowledge of retail operations, specifically in hardware, building materials, or lumber.
• Ability to manage multiple client projects simultaneously.
• Excellent communication skills in English; French is an asset.
• Strong organizational skills and ability to manage stress effectively.
• Flexibility to work with clients across different time zones and travel across Canada.

Responsibilities

• Guide clients through the integration of software solutions.
• Gather business requirements and prepare training materials.
• Plan and coordinate meetings and training sessions with clients.
• Train store super-users both on-site and remotely.
• Monitor project progress and provide support during the go-live phase.

Skills

Knowledge of retail operations

Project management

Excellent communication skills

Organizational skills

Ability to manage multiple projects

Flexibility for time zones

Job description

A leading software integration firm is seeking professionals to guide clients through software solutions. Key responsibilities include project management, client training, and maintaining client relationships. The ideal candidate has a strong background in retail operations and excellent organizational skills. This position allows remote work and offers competitive benefits, including generous vacation time and employer-paid insurance.