Remote Principal Presales Architect & Product Specialist

Twilio; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading communication platform company seeks a Principal Presales Engineer to partner with sales and engineering teams. The role involves consulting on complex messaging solutions, leading technical discussions, and advising customers across multiple products. Strong backgrounds in API-based systems and pre-sales engagements are required. Candidates should have experience with messaging platforms and communicate clearly with technical and executive audiences. This position offers remote work and the chance to influence product strategy.

Benefits

Competitive pay

Generous time off

Healthcare benefits

Retirement savings program

Qualifications

• Experience leading pre-sales or solution architecture engagements.
• Strong background in API-based, event-driven systems.
• Hands-on experience with REST APIs and webhooks.
• Demonstrated expertise in messaging platform optimization.
• Ability to communicate complex technical concepts clearly.

Responsibilities

• Act as an expert for Twilio Messaging to advise customers.
• Design scalable, secure messaging architectures.
• Lead technical discussions with customers.
• Advise on deliverability and failure handling.
• Partner with sales to drive technical validation.

Skills

API-based systems

Event-driven systems

Messaging platforms

Spanish (business level)

Collaboration and influencing

Tools

Node.js

Python

Job description

A leading communication platform company seeks a Principal Presales Engineer to partner with sales and engineering teams. The role involves consulting on complex messaging solutions, leading technical discussions, and advising customers across multiple products. Strong backgrounds in API-based systems and pre-sales engagements are required. Candidates should have experience with messaging platforms and communicate clearly with technical and executive audiences. This position offers remote work and the chance to influence product strategy.