Remote Member Benefits Advisor

American Income Life Insurance Company; Remote; CAD 30,000 - 60,000; Full time

Job summary

A well-known insurance provider is seeking individuals to help guide members through available benefits. In this fully remote role, you'll support members by reviewing eligibility, answering inquiries, and explaining various options. Successful candidates should possess clear communication skills, attention to detail, and a patient, friendly approach. Comprehensive training and opportunities for performance bonuses are available, ensuring a supportive and growth-oriented work environment for all team members.

Benefits

Comprehensive training

Weekly pay

Performance bonuses

Growth opportunities

Full benefits after 3 months

Supportive culture

Responsibilities

• Review benefit information with members and confirm eligibility.
• Manage incoming calls and route them appropriately.
• Follow up with members and respond to inquiries.
• Explain available benefit options clearly.
• Create personalized recommendations using internal systems.
• Stay updated on product and procedure changes.

Skills

Clear communication

Attention to detail

Comfortable with phone/video communication

Structured process adherence

Patient and friendly demeanor

Job description

A well-known insurance provider is seeking individuals to help guide members through available benefits. In this fully remote role, you'll support members by reviewing eligibility, answering inquiries, and explaining various options. Successful candidates should possess clear communication skills, attention to detail, and a patient, friendly approach. Comprehensive training and opportunities for performance bonuses are available, ensuring a supportive and growth-oriented work environment for all team members.