Remote Field Service Senior Engineer

Dover Fueling Solutions; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading fueling solutions provider is seeking a technical support specialist to join their team in Brighton, Ontario. This remote position involves providing support for hardware and software integration, troubleshooting complex issues, and collaborating with engineering teams. The ideal candidate will have a Bachelor’s degree in a technical field, prior experience in field-based support, and a willingness to travel when necessary. Join us to work on innovative projects that drive growth and provide meaningful development opportunities.

Benefits

401(k) savings plan with employer contributions

Medical, dental and vision insurance

Paid time off and holidays

Qualifications

• Bachelor's or higher degree in a technical, engineering, or related field preferred.
• Prior field-based technical support experience.
• Willingness to travel up to 50% with short notice.

Responsibilities

• Provide technical support for hardware/software integration.
• Document field visits and assist training for support teams.
• Investigate and troubleshoot escalated technical issues.

Skills

Hardware/software integration

Advanced troubleshooting

Technical documentation

Customer support escalation

Field issue investigation

Education

Bachelor’s or higher degree in technical field

Tools

Debugging tools

Network analysis tools

Job description

A leading fueling solutions provider is seeking a technical support specialist to join their team in Brighton, Ontario. This remote position involves providing support for hardware and software integration, troubleshooting complex issues, and collaborating with engineering teams. The ideal candidate will have a Bachelor’s degree in a technical field, prior experience in field-based support, and a willingness to travel when necessary. Join us to work on innovative projects that drive growth and provide meaningful development opportunities.