Remote- Entry Level Manager

AO Globe Life; Remote; CAD 65,000 - 85,000; Full time

Job summary

A leading remote sales company is seeking a Remote Sales Manager to lead a team of customer service representatives from the comfort of your home. This role includes responsibilities such as team leadership, performance management, and account oversight. The ideal candidate should possess a proven background in customer service leadership and strong communication skills. Join us to enhance customer experiences while enjoying flexible work hours and various benefits, including health insurance and professional development opportunities.

Benefits

Flexible work schedule

Comprehensive health insurance

Professional development opportunities

Performance-based bonuses

Qualifications

• Proven experience in customer service leadership.
• Strong communication and interpersonal skills.
• Ability to thrive in a remote work environment.

Responsibilities

• Guide and inspire customer service representatives to deliver support.
• Monitor team metrics and provide coaching for improvement.
• Oversee customer accounts and verify coverage eligibility.
• Identify efficiencies to enhance customer satisfaction.

Skills

Leadership

Customer service

Communication

Interpersonal skills

Job description

Are you ready to revolutionize sales from the comfort of your own home?

We're seeking exceptional leaders to join our remote team and take charge of our customer experience revolution!

The Opportunity

As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home.

Key Responsibilities

• Team Leadership: Guide and inspire your customer service representatives to deliver outstanding support
• Performance Management: Monitor team metrics, provide coaching, and implement strategies for continuous improvement
• Account Management: Oversee customer accounts, verify coverage eligibility, and review healthcare options
• Process Optimization: Identify and implement efficiencies to enhance customer satisfaction and team productivity

Qualifications

• Proven experience in customer service leadership
• Strong communication and interpersonal skills
• Ability to thrive in a remote work environment

Benefits

• Flexible work schedule
• Comprehensive health insurance
• Professional development opportunities
• Performance-based bonuses

Why Join Us?

• Be part of an innovative, remote-first company culture
• Work with cutting-edge technology to streamline customer interactions
• Opportunity for career growth and advancement
• If you're passionate about customer service excellence and ready to lead a team in a dynamic, remote environment, we want to hear from you.

Apply now to become a key player in our customer service revolution!