Remote - Entry Level Customer Service

Spade Recruiting; Remote; CAD 35,000 - 50,000; Full time

Job summary

A leading union benefits company is seeking candidates to support union members by answering questions about their benefits. Responsibilities include handling calls, setting appointments, and reviewing options. Ideal candidates will have strong communication skills and a customer service background, while enjoying perks like a full benefits package, remote work, and opportunities for leadership development. Eligible candidates must be able to work legally in the U.S. or Canada.

Benefits

Full benefits package

100% remote work

Weekly pay and monthly performance bonuses

Leadership development opportunities

All-expenses-paid annual trips

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service and relationship-building abilities.
• A positive, energetic, and professional attitude.
• Ability to connect with individuals and groups effectively.
• Team-player mindset and strong interpersonal skills.
• Prior customer service or sales experience is preferred.
• Eligibility to legally work in the U.S. or Canada.

Responsibilities

• Handle inbound and outbound calls.
• Set appointments and conduct virtual presentations.
• Review benefits and options with members.
• Complete and process necessary paperwork.
• Ensure quality control and client satisfaction.
• Build leadership skills and grow into advanced roles.

Skills

Strong verbal and written communication skills

Excellent customer service and relationship-building abilities

Positive, energetic, and professional attitude

Ability to connect with individuals and groups effectively

Team-player mindset

Interpersonal skills

Customer service or sales experience

Job description

Join a 100% Union Label Company — Work Remotely

We are proud to be theonly 100% union label supplemental benefits company in the world.With a client base of more than40,000 unions and associations internationally, we’ve been serving hardworking families for over 60 years with both supplemental and permanent benefit programs.

What You’ll Do

In this role, you’ll focus on supporting union members who request information about their benefits. Daily activities include:

• Handling inbound and outbound calls

• Setting appointments and conducting virtual presentations

• Reviewing benefits and options with members

• Completing and processing necessary paperwork

• Ensuring quality control and client satisfaction

• Building leadership skills and growing into advanced roles

Qualifications

We’re looking for candidates who bring:

• Strong verbal and written communication skills

• Excellent customer service and relationship‑building abilities

• A positive, energetic, and professional attitude

• The ability to connect with individuals and groups effectively

• Team‑player mindset and strong interpersonal skills

• Prior customer service or sales experience (preferred, not required)

• Eligibility to legally work in the U.S. or Canada

What We Offer

• Full benefits package

• 100% remote workwith the flexibility to design your own schedule

• Weekly pay and monthly performance bonuses

• Leadership development and advancement opportunities

• All‑expenses‑paid annual tripsto exciting destinations such as the Bahamas, Cancun, and Las Vegas for our company convention