Remote Disability Case Manager: Guide Recovery

Manulife; Remote; CAD 50,000 - 85,000; Full time

Job summary

A financial services company is inviting applications for the role of Disability Case Manager. This fully remote position involves supporting plan members across Canada in their journey of illness and recovery. Responsibilities include managing a caseload, assessing disability claims, and collaborating with various stakeholders to ensure timely and effective case resolutions. Candidates should have relevant education and strong bilingual communication skills. This role offers a competitive salary and an array of benefits.

Benefits

Customizable health benefits

Retirement savings plan

Generous paid time off

Qualifications

• Bilingualism in English and French is an asset, required in Québec.
• Post-secondary education in healthcare or equivalent experience.
• Ability to make decisions efficiently under deadlines.
• Knowledge of disability management and group benefits is preferred.

Responsibilities

• Manage a dedicated caseload adhering to service level agreements.
• Respond promptly to emails and calls.
• Assess claims based on medical, contractual, and vocational barriers.
• Build relationships with plan sponsors and treatment providers.

Skills

Bilingualism (English and French)

Communication skills

Organizational skills

Decision making under pressure

Education

Post-secondary diploma or bachelor's degree in healthcare

Job description

A financial services company is inviting applications for the role of Disability Case Manager. This fully remote position involves supporting plan members across Canada in their journey of illness and recovery. Responsibilities include managing a caseload, assessing disability claims, and collaborating with various stakeholders to ensure timely and effective case resolutions. Candidates should have relevant education and strong bilingual communication skills. This role offers a competitive salary and an array of benefits.