Remote Cloud Support Engineer - Linux (Global)

Jobgether; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking a Cloud Support Engineer to provide expert-level technical support for cloud and Linux-based environments. In this fully remote position, you will work with customers to diagnose and resolve complex issues across cloud platforms. The role includes owning cases, performing root cause analyses, and contributing to documentation. Ideal candidates will have strong English skills and hands-on Linux experience. Competitive compensation and opportunities for travel and development are offered.

Benefits

Fully remote work environment

Competitive compensation

Personal learning and development budget

Annual paid leave

Recognition and reward programs

Qualifications

• Strong written and spoken English communication skills.
• Hands-on experience supporting Linux systems in production environments.
• Practical expertise in three of cloud, containers, storage, networking, or orchestration tools.

Responsibilities

• Investigate and resolve complex customer issues related to cloud environments.
• Own support cases ensuring timely resolution.
• Engage directly with customers via ticketing systems.

Skills

Strong professional written and spoken English communication skills

Hands-on experience supporting Linux systems

Expertise in cloud and virtualization

Advanced troubleshooting skills

Proven customer support mindset

Job description

A leading technology company is seeking a Cloud Support Engineer to provide expert-level technical support for cloud and Linux-based environments. In this fully remote position, you will work with customers to diagnose and resolve complex issues across cloud platforms. The role includes owning cases, performing root cause analyses, and contributing to documentation. Ideal candidates will have strong English skills and hands-on Linux experience. Competitive compensation and opportunities for travel and development are offered.