Remote Clinical Product Educator for Insulin Pump Therapy

Insulet; Alberta; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A healthcare technology company based in Canada is seeking a Clinical Product Educator to provide virtual training on the Omnipod insulin management system. This remote role focuses on supporting high demand clinical territories and assisting customer care with escalated cases. The ideal candidate will possess a Bachelor's degree with relevant certifications and 2-5 years of experience. Flexibility for evening and weekend hours may be required. Join a dynamic team committed to improving patient lives through innovative technology.

Qualifications

• 2-5 years experience in a similar role.
• Highly competent in virtual communication systems.
• Professional credentials mandatory.

Responsibilities

• Conduct customer training virtually.
• Handle escalated customer care contacts.
• Support territories with high clinical demand.

Skills

Virtual communication skills

Interpersonal communication

Computer proficiency

Education

Bachelor’s degree or equivalent

Certified Diabetes Educator (CDE)

Registered Dietitian (RD)

Registered Nurse (RN)

Tools

Salesforce

Zoom

Microsoft Teams

WebEx

Job description

A healthcare technology company based in Canada is seeking a Clinical Product Educator to provide virtual training on the Omnipod insulin management system. This remote role focuses on supporting high demand clinical territories and assisting customer care with escalated cases. The ideal candidate will possess a Bachelor's degree with relevant certifications and 2-5 years of experience. Flexibility for evening and weekend hours may be required. Join a dynamic team committed to improving patient lives through innovative technology.