Relationship Manager, Business Banking - Laval - Bilingual

Canadian Imperial Bank of Commerce; Laval; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial institution in Laval is seeking a Relationship Manager to enhance business client interactions. You will develop and manage a portfolio, engage with clients to meet their financial needs, and participate in community events to elevate the company’s presence. Ideal candidates have 2+ years of experience in banking and a strong network. Bilingual fluency in French and English is necessary.

Benefits

Competitive salary

Incentive pay

Pension plan

Employee share purchase plan

Vacation

Wellbeing support

Social recognition programs

Purpose Day

Qualifications

• 2+ years of experience in Business or Commercial Banking with strong knowledge of credit and cash management products.
• Established network in the local business community.
• Fluent in French and English to serve clients.

Responsibilities

• Build relationships with Centres of Influence to generate referrals.
• Engage proactively with assigned clients and prospects.
• Support existing clients and seek new opportunities.

Skills

Business Development

Client Service

Community Connections

Customer Experience

Financial Advising

Goal Planning

Group Problem Solving

Portfolio Management

Regulatory Requirements

Results-Oriented

Education

Undergraduate degree/diploma in Business, Finance, Accounting, or related field

Job description

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What you'll be doing

As a member of the Business Banking team, you'll report to the Director or Senior Manager & Team Lead Business Banking, providing new and existing clients with an exceptional client experience to support CIBC's vision of being a leader in client relationships. As a Relationship Manager, you'll help business clients meet their immediate and long-term business goals by understanding client needs and identifying opportunities to deepen the CIBC relationship and increase client loyalty. The role emphasizes ensuring clients' financial and credit needs are met through a comprehensive business banking offer or by making formal introductions to Imperial Service, Personal Banking, or Private Banking colleagues. Success requires collaboration with experts across CIBC to meet client needs with the most appropriate segment. You'll proactively manage and grow a portfolio of business connections, focusing on deepening relationships and addressing business needs.

At CIBC, we enable an optimal work environment for you to thrive. To perform your role effectively, you'll be on-site full-time.

How you'll succeed

Business Development - Build relationships with Centres of Influence (COIs) within the community to generate referrals to CIBC through in-person and digital channels. Connect with existing and potential clients to identify opportunities for full relationships, providing deposit and credit solutions for growth. Participate in community and banking centre events to build CIBC's presence and market share. Develop and manage a sales pipeline of diverse business banking opportunities.

Client Engagement - Engage proactively with assigned clients and prospects to understand their immediate financial needs and long-term goals. Demonstrate service excellence by being involved and proactive, ensuring needs are met. Deliver trusted advice and financial solutions, and promote digital banking options and CIBC's suite of Cash Management products, including ATM, Mobile, Online, and SmartBanking for Business.

Relationship Management - Support existing clients and seek new opportunities through referrals and partnerships. Manage and grow a portfolio focused on deepening relationships and addressing client needs.

Community Involvement - Increase CIBC brand awareness by attending local events and participating in marketing activities. Grow your network to create future small business opportunities.

Who you are

- You have 2+ years of experience in Business or Commercial Banking, with strong knowledge of credit, cash management products, and financial analysis.

- You have an established network in the local business community.

- You put clients first, engage purposefully, and go the extra mile.

- You're passionate about people, communicate effectively, and build authentic relationships.

- You act like an owner, thrive when empowered, and deliver results.

- You hold an undergraduate degree/diploma in Business, Finance, Accounting, or a related field.

- You live our values: trust, teamwork, and accountability.

- You're fluent in French and English to serve our community clients.

What CIBC Offers

We prioritize your goals, recognize your strengths, and offer opportunities for growth. Benefits include competitive salary, incentive pay, pension plan, employee share purchase plan, vacation, wellbeing support, and social recognition programs. Our spaces and technology foster collaboration and innovation. We also offer initiatives like Purpose Day, a paid day off for personal growth.

What you need to know

CIBC is committed to inclusion and accessibility. If you need accommodations, please contact us. You must be legally eligible to work at the specified location(s) and may be required to complete assessments or tests during the application process.

Job Location: Laval-Tours Triomphe II

Employment Type: Regular

Weekly Hours: 37.5

Skills

Business Development, Client Service, Community Connections, Customer Experience, Financial Advising, Goal Planning, Group Problem Solving, Portfolio Management, Regulatory Requirements, Results-Oriented

Required Experience: Manager

Key Skills

Business Intelligence, Bidding, Accounting and Auditing, Account Development, Architectural Design, Content Development

Experience: 2+ years

Vacancy: 1