Registered Nurse - Virtual Care

Fonemed; Remote; CAD 60,000 - 80,000; Full time

Job summary

A healthcare service provider is looking for experienced Registered Nurses to provide virtual care. This role involves triaging patients via telephone, delivering mental health support, and utilizing clinical judgement to guide medical decisions. Nurses must have strong critical thinking skills and be comfortable working with various technologies. This position operates 24/7 and requires shift work, including weekends. A supportive work culture and competitive benefits package awaits the successful candidates.

Benefits

Health benefits

Retirement savings options

Paid leave program

Qualifications

• Minimum of 2 years of recent triage and/or clinical experience.
• Experience in mental health, addictions, and crisis intervention care is a strong asset.
• Active licensure with the CRNNL or willingness to obtain it.

Responsibilities

• Provide telephone triage and advice to assist medical decisions.
• Exercise clinical judgement to provide timely patient care.
• Complete confidential medical records promptly.

Skills

Telephone triage

Mental health support

Clinical judgement

Technology comfort

Education

Graduation from a recognized School of Nursing

Tools

Windows-based computer systems

Job description

Virtual Care Registered Nurse

Work from home as a Registered Nurse

We are looking for experienced and dependable Registered Nurses who are dedicated to providing quality nursing care and mental health, addictions and crisis intervention to callers. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today!

Position Overview

This position will service Fonemed's Canadian operations via Newfoundland and Labrador's 811 HealthLine and Mental Health Crisis Line. Our Nurses triage patients via telephone using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data.

Our operation runs 24/7/365, therefore you will work within a shift work schedule that will include days, evenings, overnights, split shifts, and holidays and will include a weekend rotation of every second weekend. Our minimum point position is 0.6 FTE (48 hours over a 2-week period), and we have availability for point positions as high as 1.0 FTE (80 hours over a 2-week period). There are no casual opportunities available at this time.

Responsibilities

• Provide telephone triage and advice to callers to assist them in making timely medical decisions
• Provide mental health support to callers that could includes suicide, addictions and crisis intervention
• Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients
• Promptly complete confidential medical records as per company documentation standards
• Provide clear and concise information and direction during patient encounters

Qualifications

• Graduation from a recognized School of Nursing
• Minimum of 2 years of recent triage and/or clinical experience in areas such as ER, mental health/psychiatry, behavioral health, ICU, acute care, etc.
• Experience providing mental health, addictions and crisis intervention care to patients would be considered a strong asset
• Active licensure with the CRNNL or willingness to obtain licensure through CRNNL
• Familiarity with windows-based computer systems
• Comfortable using technology, including telephone systems, software programs, and computer programs
• Shift work including days, evenings, nights, and weekends required
• You must have a private room with a closed door in which you will work
• Your own computer system, headset, and high-speed internet connection

Why Work With Us

With over 25 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for an opportunity to practice your nursing skills from home and work for a company that values you, apply today

Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com.