Regional Warranty Hub Manager

Musco Sports Lighting; Canada; On-site; CAD 96,000 - 125,000; Full time

Job summary

A leader in sports lighting solutions seeks a Warranty Hub Regional Manager in Fontana, California. This role involves managing service operations, ensuring high-quality service execution, and overseeing a technician team. The ideal candidate will have significant leadership experience, strong communication skills, and a background in customer service. Travel is required, with some night work due to project demands. Join a company committed to teamwork and professional growth, making a difference in lighting solutions worldwide.

Benefits

Professional development opportunities

Work-life balance and flexibility

Qualifications

• 5-7 years of leadership/supervisory experience is preferred.
• Work knowledge in customer service.
• Ability to coordinate schedules and perform managerial duties.

Responsibilities

• Manage operations of a services hub executing service orders.
• Assist in hub process development with corporate team support.
• Coordinate schedules for warranty requests and technicians.

Skills

Leadership experience

Excellent communication skills

Problem-solving abilities

Strong organizational skills

Mechanical aptitude

Computer skills in Word and Excel

Education

Post-high school education in business or customer service

Tools

Word

Excel

Job description

A leader in sports lighting solutions seeks a Warranty Hub Regional Manager in Fontana, California. This role involves managing service operations, ensuring high-quality service execution, and overseeing a technician team. The ideal candidate will have significant leadership experience, strong communication skills, and a background in customer service. Travel is required, with some night work due to project demands. Join a company committed to teamwork and professional growth, making a difference in lighting solutions worldwide.