Receptionist Extraordinaire

Falcon Equipment Ltd.; Surrey; On-site; CAD 40,000 - 55,000; Full time

Job summary

A regional equipment supplier in Metro Vancouver seeks a friendly Receptionist and Executive Assistant. The role involves managing communications, providing administrative support to the leadership team, and ensuring a welcoming atmosphere. Ideal candidates have a background in business administration, strong customer service skills, and a minimum of two years in a reception role. Competitive salary and benefits package offered.

Benefits

Competitive wage rates

100% prescription and dental coverage

Long-term disability

Paid sick days

Training and development opportunities

Qualifications

• 2+ years of experience in reception and customer service.
• Ability to read and interpret safety documents and manuals.
• Attention to detail and good time management skills.

Responsibilities

• Coordinate incoming and outgoing communications and greet visitors.
• Provide administrative support to various departments.
• Act as first-line customer relations representative.

Skills

Customer service skills

Organizational skills

Communication skills

Teamwork

MS Office proficiency

Education

Post-secondary diploma in Business Administration

Job description

Overview

Why join the Falcon family?!

• Extremely competitive salaries
• Amazing benefits packages
• Financial Health
• RRSP matching
• Flexibility
• Job Security
• Sustainable work
• Growth opportunities

If you are an individual who is fun, outgoing, vibrant, friendly, organized, efficient, and have excellent customer service skills, then this job is perfect for you! The extraordinary candidate will be warm and welcoming both in person and through the telephone lines, have over-the-top organizational skills and will thrive at being an integral part of a busy customer-service based atmosphere. They will know just exactly how to make everyone feel welcome and can take on any task (no matter how boring and mundane) with a smile and cheery can-do attitude.

This position is responsible for our fast-paced hectic switchboard (no voicemail boxes here – our customers love talking to real people, not machines) and being the charming, happy face at the forefront of our facility. This position also takes on duties as the Executive Assistant to our President & Leadership Team and assists several departments with a wide variety of administrative duties including scheduling appointments, arranging travel plans, data entry, drafting correspondence and assisting human resources with event planning and employee programs.

Responsibilities

• Coordinates incoming and outgoing communications (phone, email, fax, etc.), and greets visitors to the office.
• Facilitates effective communication between all the departments in a manner that fosters supportive working relationships between individuals and teams.
• Assist in acting as Falcon’s first-line customer relations representative for all inquiries.
• Provide administrative duties (including data entry, accounts payable/HR duties, travel booking) for the branch as required.
• Maintains the reception area in a tidy and presentable manner and ensures there is fresh coffee available daily.
• Other duties as assigned.

Qualifications

• Post-secondary diploma in Business Administration or relevant discipline.
• Prior experience in a heavy equipment environment (preferred)
• Minimum of 2 years of experience in reception and customer service
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Able to effectively communicate both verbally and in writing
• Able to work efficiently as a part of a team as well as independently
• Computer literacy, including working skills of MS Office and Outlook
• Attention to detail in all areas of work
• Good organizational, time management and prioritization skills
• Strong work ethic and positive team attitude

Benefits

• Competitive wage rates
• 100% prescription coverage and paramedical coverage
• 100% basic dental coverage
• Long-term disability (LTD)
• Paid sick days
• Paid vacation available in the first year of employment
• RRSP/DPSP plan with matching contribution by the company
• Premiums if you hold a current occupational first aid ticket
• Opportunities for training and development
• Non-unionized environment
• Apprenticeship program reimbursed by the company
• Amazing Employee Referral Program

Falcon Equipment is an equal opportunity employer. We thank all interested applicants; however, only those under consideration and legally entitled to work in Canada shall be contacted.