PT Support Associate - Seasonal-3

TORY BURCH; Richmond; On-site; CAD 30,000 - 60,000; Part time

Job summary

A luxury lifestyle brand in Richmond is seeking a flexible retail team member to support operations in a dynamic environment. Responsibilities include customer service and stock management, with a focus on creating memorable experiences. Ideal candidates have retail experience and are adaptable. The position offers a pay range of 15.00 CAD to 18.00 CAD, based on experience and location.

Benefits

Generous employee discount

Well-being benefits

Retail Excellence Programs

Qualifications

• One-to-two years of experience in a high volume, customer-driven retail environment, stock-related experience a plus.
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.
• Ability to lift at least 40 lbs and stand for extended periods of time.

Responsibilities

• Support front and back operations in a fast-paced environment.
• Act as greeter, runner, cashier, answer phones, and manage stock.
• Organize stock room to ensure smooth running of the store.

Skills

Flexibility

Resourcefulness

Collaboration

Customer service

Job description

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you’re joining a purpose‑led company on an exciting growth journey with the best Retail Team in the industry.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding high performance.
• Your overall well‑being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers.
• We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way.
• We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor‑Made for You Because:

You are a flexible individual who is comfortable multi‑tasking in a fast‑paced environment with constantly changing priorities, supporting front‑of‑the‑house and back‑of‑the‑house operations. You’re also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!

A Day in the Life:

The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence.

To Land This Role:

• One-to‑two years of experience in a high volume, customer‑drive retail environment, stock‑related experience a plus.

• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.

• Occasional overnight travel may be required.

• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time.

Why You’ll Want to Join Our Team:

Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!

How We Work Together

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There’s no “I” in Tory
• Client & Brand Focused – We put ourselves in Tory’s shoes
• Live the Values – We show up for each other
• Functional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range

The compensation range for this position is 15.00 CAD - 18.00 CAD. Our offer will be based on your relevant experience and work location.