Project Management Lead Quality Management System

Canadian Blood Services; London; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A healthcare organization is seeking a Temporary Full-time Project Management Lead for its Quality Management System team. The successful candidate will manage quality improvement projects, engage with stakeholders, and support efficiency improvements. Required qualifications include post-secondary education in a relevant field and five years of experience in regulated industries. This position offers a hybrid work environment, with some onsite requirements, and various employee benefits including a pension plan and performance awards.

Benefits

Defined benefit pension plan

Annual performance award up to 6%

Employee discounts and wellness program

Qualifications

• 5 years of experience in quality systems project management or in regulated industries.
• Formal training in project management and quality improvement methods.
• Experience in a project management environment.

Responsibilities

• Lead and manage quality improvement projects.
• Serve as liaison between stakeholders and quality teams.
• Support efficiency improvements in QMS processes.

Skills

Project management

Quality management systems

Stakeholder communication

Lean Six Sigma methodologies

Risk assessment

Education

Post-secondary education in Engineering Science or Quality Management

Tools

Quality Management Systems

Job description

About the role

Canadian Blood Services is looking for a Temporary Full‑time Project Management Lead – Quality Management System to join our dynamic Quality Management System (QMS) team.

Key responsibilities

• Lead and manage quality improvement projects from initiation through completion while monitoring progress, preparing reports, and communicating updates to leadership and key stakeholders.
• Serve as the primary liaison between stakeholders, quality teams, and operational units to drive continuous improvement and ensure compliance with established quality standards.
• Support efficiency improvements within established QMS processes leveraging strong understanding of Good Manufacturing Practices (GMPs) as defined by regulatory bodies.
• Apply design control and project management life cycle principles to effectively integrate these principles within the Quality Management System.
• Develop and maintain project quality plans and provide training and guidance to project teams on quality expectations (e.g., change management, quality event management, document management).
• Integrate core quality elements such as design controls, process controls, cost of quality, and auditing into quality system processes.
• Ensure resource needs and project quality requirements are met and that deliverables meet all defined quality and project requirements.
• Influence and guide stakeholders toward risk‑based compliant solutions and foster continuous improvement across quality systems and processes.
• Perform other related duties as required.

Desired education and skills

• Post‑secondary level education in a relevant discipline from a recognized academic institution, preferably in Engineering Science, Quality Management, or related fields.
• Five years of experience in quality systems project management or equivalent role in regulated industries (pharmaceutical, medical devices, biotechnology, healthcare).
• Experience as a project team member in a project management environment working with multiple areas of organization such as supply chain, quality and other divisions.
• Formal training in project management, quality systems continuous improvement, and design control.
• Experience and training in quality principles such as validation, change control, document control, process non‑conformance, preferably with blood bank industry experience as an asset.
• Strong ability to conceptualize, analyze, simplify, and communicate complex processes.
• Solid knowledge of Quality Management Systems and improvement methodologies (Lean Six Sigma).
• Effective under pressure with the ability to manage multiple priorities.
• Strong project management skills including risk assessment and stakeholder communication.

What we offer you

• Percentage in lieu of benefits and vacation.
• Annual performance award up to 6%.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services office 40% of the time (2 days of the week). This requirement is subject to change based on operational needs.
• You will work Monday to Friday 37.5 hours per week 7.5 hours a day.
• This role may require travel on a quarterly basis or as needed for in‑person meetings and project commitments.

Hybrid work details

Hybrid work will require a minimum 40% onsite time at a Canadian Blood Services office. Hours are Monday to Friday 37.5 hours per week.

Diversity and inclusion

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves with equal opportunities to succeed and contribute.

Application requirements

• Up‑to‑date resume.
• Cover letter.

Equal opportunity statement

Canadian Blood Services is an equal opportunity employer. Applicants who require accommodation should discuss their needs with us.

How to apply

Please apply by submitting your resume and cover letter through the Canadian Blood Services career portal. Only those considered for an interview or invited to participate in an assessment will be contacted.

We thank all applicants for their interest.