Program QA Lead

Scotiabank; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Program QA Lead to develop and execute testing procedures for multiple projects. The successful candidate will lead Quality Assurance teams, ensure project delivery from a quality perspective, and effectively manage communication with stakeholders. The ideal applicant has 4+ years of QA leadership experience, hands-on testing of mobile apps, and familiarity with Agile methodologies. This position offers a comprehensive benefits package and a commitment to an inclusive workplace.

Benefits

Diversity and inclusion initiatives

Tuition assistance

Competitive rewards program

Flexible vacation policy

Community engagement opportunities

Qualifications

• 4+ years leading Quality Assurance teams on Tier 1 / 2 projects.
• 3+ years of hands-on testing experience with mobile applications.
• 2+ years working with multiple Agile labs including senior management.

Responsibilities

• Develop and execute test procedures for multiple projects.
• Work closely with program managers and QA leads.
• Lead analysis and translation of business requirements into test cases.
• Identify obstacles or risks that may impact project timelines.
• Communicate status reports to management with analysis and next steps.

Skills

Leadership in Quality Assurance

Hands-on testing with native mobile applications

Agile methodologies

Collaborative mindset

Test data management

Job description

Program QA Lead

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Responsibilities

• Develop, schedule, coordinate and execute test procedures of systems and software for multiple projects for system integration.
• Work closely with program managers and QA leads across Scotia Digital labs to ensure overall project delivery from a quality engineering perspective.
• Lead the analysis and translation of business requirements into test cases. Design and manage end‑to‑end testing activities for digital projects. Use your expertise in software development testing to provide customers with quality products that meet business and system requirements.
• Identify obstacles or risks that may impact a project’s timeline or success and provide regular status updates to the Program manager. Keep the lines of communication open with stakeholders and elevate issues when necessary. Ensure that all test deliverables are received, approved, and aligned to your project’s timeline, budget and objectives.
• Provide advice to your team, including ongoing feedback and support. Proactively identify any potential issues throughout all test phases and suggest possible improvements or enhancements.
• Partner with development engineers during story and task breakdown to develop a test approach that effectively covers the functional and performance characteristics of a feature.
• Effectively communicate status reports to management with analysis and next steps.
• Become an SME on usage of the entire application suite, processes, workflows, etc.
• Work with Engineering team management to improve the testing process.
• Understand enterprise software design principles – architecture, design patterns, OOP.
• Comfortably work in a self‑guided manner with the ability to prioritize tasks and manage your own time efficiently, without direct input or oversight.

Qualifications

• 4+ years of experience leading Quality Assurance teams on Tier 1 / 2 projects.
• 3+ years of hands‑on testing experience with native mobile applications.
• 2+ years of experience working with multiple Agile labs including senior management.
• Strong collaborative mindset; you understand that inclusive teamwork transforms ideas into great outcomes.
• Familiarity with test data management for complex systems.
• Nice to have: 2+ years of experience working with financial applications.

Benefits

• Diversity, Equity, Inclusion & Allyship – we strive to create a culture where every employee is empowered, respected, and embraced through bias‑free practices and inclusive values across Scotiabank.
• Accessibility and Workplace Accommodations – we are committed to removing barriers and maintaining an inclusive, accessible environment for everyone.
• Upskilling through online courses, cross‑functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits starting on day one.
• Community Engagement – opportunities for community engagement and belonging with our various programs, no matter where you choose to work from.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.