Program Manager, Vocational Rehabilitation Services

Lifemark; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading health services provider in Calgary is seeking a Program Manager to oversee workers’ compensation initiatives. The role involves directing program standards, managing resource allocation, and supporting the return to work process for injured workers. Ideally, candidates will have a Bachelor’s Degree and relevant leadership experience. The position promotes an inclusive environment and offers a commitment to diversity.

Qualifications

• 2+ years of related experience in career and employment services, leadership, or supervision.
• Experience working with WCB is considered an asset.
• Security background check required.

Responsibilities

• Direct and maintain program standards and oversee resource allocation.
• Support the return to work process for injured workers.
• Meet with management regarding program evaluation and development.
• Evaluate progress of participants to achieve outcomes.

Skills

Leadership

Conflict management

Communication skills

Ability to manage priorities

Education

Bachelor’s Degree

Job description

Program Manager - Supporting our Workers Compensation Board and Insurance contracts

Department: Vocational Services

Full Time Permanent

Location: Calgary, AB : 29 Street NE Lifemark Clinic

The Program Manager will be responsible for directing and maintaining the integrity of program standards and overseeing and maintaining the direction of the program, including resource allocation, performance management, recruitment, training, quality assurance, conflict resolution, and program/business development.

Duties/Responsibilities:

• Support the execution and operation of an initiative to supportinjured workers with their return to work process
• Meet with senior management as needed to discuss pertinent issues or concerns regarding program standards, current practice, program evaluation, and future development
• Overseeing the decision-making process for admission and continued stay of participants
• Overseeing the progress evaluation of each participant to ensure the achievement of outcomes
• Development of materials necessary to deliver services

Minimum Qualifications:

• Bachelor’s Degree and 2+years of related experience in career and employment services, leadership, or supervision.
• Experience working with W CB is considered an asset
• Ability to manage large task volume and competing priorities
• Excellent written and oral communication skills
• Strong conflict management and conflict resolution skills
• Experience working with diverse population groups and issues is preferred
• Security background check required
• May be required to work evenings and/or weekends

Please note, this position is not related to IT or Project Management

Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

#LN-DNP